Operations Director (Facilities Management)
Aej Management Ltd
An Operations Director role in a facilities management company with a focus on soft services such as cleaning, security, landscaping, and maintenance.
1m ago
Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Chelmsford, England, United Kingdom
Onsite
Company Size
236 Employees
Service Specialisms
Project Management
Construction Services
Design
Property Development
Consulting
Sector Specialisms
Retail
Construction
Education
Healthcare
Industrial
Role
What you would be doing
team leadership
health & safety
strategic contribution
financial oversight
operational leadership
client relationships
- Team Leadership: Lead and develop Operations Managers, the HelpDesk Manager, and the Landscaping Manager, ensuring strong performance and succession planning.
- Health and Safety: Ensure compliance across all operations, fostering a strong culture of safety and best practices.
- Strategic Contribution: Collaborating with the Managing Director and National Sales Director on long-term strategy, tenders, and client relationship management.
- Financial Oversight: Manage operational budgets and contribute to profitability through efficient cost control and P&L management.
- Operational Leadership: Oversee nationwide service delivery, ensuring compliance with SLAs, KPIs, and contractual obligations whilst driving continuous improvement and efficiency.
- Client Relationships: Act as an operational liaison for key clients, strengthening relationships through regular site visits and proactive account management.
What you bring
commercial acumen
team development
leadership experience
client relations
- Commercially Savvy: You have a strong grasp of financial management, including budgeting, cost control, and delivering profitability.
- A People Developer: You know how to build, motivate, and develop high-performing teams.
- Proven in Leadership: You've successfully managed multi-site, multi-service operations and delivered consistent results.
- Client-Focused: You can build strong relationships with clients and stakeholders, aligning operational excellence with client satisfaction.
- A competitive salary and benefits package reflective of the seniority and progression potential of the role.
- An opportunity to join a thriving business with ambitious growth plans.
- A chance to fast-track your career.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- the company may conduct background checks on the candidate's employment history, professional qualifications, and criminal record.
Company
Overview
2004
Year Founded
The company was established in 2004 in Chelmsford, UK.
125 Sites
Facilities Managed
Manages over 125 sites across various sectors such as retail, healthcare, and education.
250k Assets
Assets Under Management
Manages over 250,000 assets nationwide.
£5-7M Revenue
Annual Revenue
Generates around £5-7 million annually, supporting investment in training and quality control.
- By pooling over a century of FM leadership, it built its own skilled in-house teams and training regimes to deliver right-first-time service.
- It serves sectors from retail and healthcare to education and industrial estates.
- Standout fact: all operations are kept in-house — no subcontractors — allowing them to protect clients’ brand image and act swiftly.
- Its integrated model tailors bundled or standalone FM packages, freeing clients to focus on core business while specialists handle the rest.
- Commitment to delivering high-quality results for clients.
- Customer-centric approach, always aiming to exceed expectations.
- Collaboration and teamwork as a foundation for success.
- Innovation and continuous improvement are key to growth and success.
- Integrity and professionalism in all aspects of the business.
2050
Net Zero Target Year
The company aims to achieve net zero emissions by 2050, showcasing its commitment to sustainability and combating climate change.
- Committed to reducing its environmental impact.
- Utilizes energy-efficient practices and technology in operations.
- Emphasizes waste reduction and sustainable resource management.
- Committed to fostering an inclusive workplace.
- Focus on providing equal opportunities for all employees.
- Supports gender diversity and strives to increase female representation.