Service Manager

Description

• Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property. Whether it’s anticipating maintenance needs, handling repairs, or managing resources, your foresight will ensure we stay ahead of the curve.
• Lead with Purpose: As a hands-on leader, you’ll inspire your team to excel in all aspects of service, maintenance, and customer care. You lead by example and cultivate an environment of trust, accountability, and support.

Requirements

• Proven leadership experience in service or maintenance, preferably in a large residential setting.
• Exceptional Communication: You’ll be the go-to point of contact for residents, your team, and cross-functional departments. Clear, transparent, and effective communication will be key to keeping everything running efficiently and residents satisfied.
• HVAC/EPA/CFC Certification preferred.
• Must live within a 30-minute commute of the property.
• Excellent communication skills for leading teams and engaging with residents.
• Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records, you'll leverage your strong administrative skills to ensure smooth operations, keeping everything well-organized, on track, and aligned with our goals for excellence.
• 5+ years of managerial experience at an apartment community of 500 units or more.
• Must have a valid driver's license.
• Strong problem-solving abilities and the capacity to make timely, effective decisions.

Benefits

• Long and Short-Term Disability
• On-call Appreciation: $15/day for holding the on-call phone
• Pay Range: $26.00-$29.00/Hr.
• Additional employee discounts available!
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• Life/AD&D Insurance
• Education/Tuition Reimbursement
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Referral Payment Program – up to $750
• 401(k) Retirement Plan with company match
• Medical, Dental, and Vision benefits
• Employee Assistance Program

Training + Development

Interview process

Visa Sponsorship

Security clearance