General Repair Technician III

Description

• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.
• In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected.
• Oversee technical vendors and contractors with specialized expertise in building equipment maintenance.
• Participates in and assists with facility-related projects.
• Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Performs work in accordance to established processes and practices.
• Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection.
• Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors.
• Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.
• Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
• Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions.
• Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions.
• Document and analyze technical findings, prioritizing equipment-related repairs and upgrades.
• Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks.
• Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment.
• Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions.
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues.
• Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations.
• Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.
• Maintain thorough records of technical work order history, including equipment-specific details and expenses.
• Submits all expenditures on a timely basis.
• Maintains all assigned tools and arranges for repair and replacement where required.
• Escalate critical equipment-related issues to minimize downtime and tenant disruptions.
• Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.
• Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates.
• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.
• Prioritize technical work orders related to building equipment to minimize business disruptions for tenants.

Requirements

• Strong client-service orientation along with a high sense of urgency
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Possesses a strong environmental, health, and safety mindset.
• Building Operator Certification or equivalent through an accredited institution required
• Must be capable of obtaining appropriate security clearance
• Knowledge and understanding of Building Automation Systems (BAS)
• High school diploma plus trades training and/or certification or licensing.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Knowledge and understanding of HVAC Systems
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance