Receptionist/Office Assistant

Butler Machinery

The Role

Overview

Front‑desk receptionist handling calls, visitors, and administrative support

Key Responsibilities

  • credit processing
  • customer service
  • visitor reception
  • call routing
  • letter creation
  • training support

Tasks

-Assists with various projects from departments throughout the corporate office as available. -Answers questions about the organization and provides callers with address, directions, and other information. -Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. -Works within and promotes vision, mission, and values of BMC. -Daily assistance to the Credit Department including answering customer inquiries regarding their account. -Creates letters to customers. -Answers incoming telephone calls, determines the purpose of call and forwards the call to appropriate personnel, department, or store. -Processes & matches credit card deposits on customer accounts. -Assists and provides direction to associates and visitors arriving for training and/or meetings.

Requirements

  • ms office
  • phone system
  • notary
  • accounting
  • customer service
  • multi‑task

What You Bring

We are looking for a friendly, organized, and reliable professional to be the welcoming face of our Corporate office. In this role you will greet incoming visitors, manage and direct incoming calls, and provide administrative support to ensure daily operations are running smoothly. If you enjoy helping others, and creating a positive first impression, we’d love to meet you. EOE /Vet/Disability Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship. As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Nebraska, and Montana. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. -Must be proficient with multi-line phones and Microsoft products. Accounting skills helpful. -Good organization skills are essential. -Document scanning, indexing, and coding -Notary Public – if not already, willingness to become a Notary Public. -Customer service skills. -Must be self-driven and able to think creatively. -Ability to multi-task is a must. -Must be able to work independently as well as part of a team. -Proficient in MS Word, Excel and Outlook, Internet Explorer, and Google Chrome.

Benefits

-401(K) Plan -Paid Time Off (PTO) -Employee Assistance Program (EAP) – including Health Coaching -Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization -Dental Insurance – 2 plan options -Employer-paid Short-Term Disability Coverage – 60% of base pay/salary -10% Annual Retirement Employer Contribution, with an additional 5% Discretionary Employer Contribution -Vision Insurance -Basic Life/AD&D and Supplemental Life Insurance -Health Savings Account – Employer contribution up to $1,300/year -Health Insurance – 3 plan options -Dependent Care Flex Spending Account -SmartDollar – employer-paid financial planning program -Long-Term Disability Coverage -Maternity / Paternity Benefits

The Company

About Butler Machinery

-Originally founded as a Caterpillar dealership, the company serves industries from construction to mining. -They offer new and used machinery, equipment rental, and parts & service for major brands like Caterpillar. -Butler Machinery has supported a wide range of sectors including agriculture, energy, and heavy civil construction. -The company has built a reputation for offering top-tier equipment solutions that optimize performance and productivity. -Projects range from major infrastructure developments to agricultural advancements and energy solutions. -They have earned recognition for their commitment to delivering quality machinery and exceptional customer service. -In addition to equipment sales, Butler Machinery is known for its strong service network and support offerings.

Sector Specialisms

Construction

Agriculture

Mining

Power Generation

Visa Sponsorship

-no sponsorship; candidates must have valid work authorization and be able to work in the u.s. without company sponsorship.