Room Mate

Overview

Provide front‑of‑house hospitality, check‑in guests, serve food/drinks and ensure excellent service.

Key Responsibilities

• guest service
• check‑in
• beverage service
• menu promotion
• waste reduction
• local promotion

Tasks

-Deliver a memorable service to guests at all times; from booking a stay through to coffee and farewells,. -Deliver the best customer service experience for locals and guests -Always keep an eye out for new business opportunities -Help prepare and service a great range of drinks and a fantastic, freshly produced menu -Have a good understanding of the local area and promote local attractions -Help promote our locally sourced menu items -Be able and ready to assist guests with any enquiries they may have, including welcoming guests as soon as they arrive with due care and attention. -Follow all company policies on recycling -Attend and contribute to our Team Planet events -Help with the continued effort to deliver zero waste -Assist the guests with checking into their rooms and ensure they are happy.

Requirements

• coaching
• health safety
• food safety
• adaptability
• community awareness
• brand standards

What You Bring

-Love self-development, coaching and supporting new staff. You can have fun on shift but know what needs to be done to deliver the brand promise. -Have a keen eye on what is happening in our community -Have a can-do attitude, understanding all brand standards and reading your guest’s needs. -Be open to change and see it as a positive. You thrive on positive feedback from guests and strive to make every experience in the front-of-house areas amazing. -Your Health and Safety and food safety knowledge is evident on shift at all times.

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Benefits

-Regular social activities. -2 paid volunteer days per year and annual fundraisers. -Company sick pay scheme. -Access to activity workshops and an Employee Assistance Programme. -Additional annual leave with length of service. -Competitive salary up to £12.60ph and discretionary bonus scheme -1 free night stay annually at our properties, with generous employee discounts thereafter. -Cycle to work scheme and use of gym facilities in our hotels. -Loyalty rewards and referral bonuses.

About Lamington Group | B Corp™

-Mission: Provide global quality design and construction services. -Specializes in large-scale infrastructure and residential projects with a focus on sustainability. -Delivers high-profile projects across commercial, residential, and industrial sectors. -Innovates in project management and construction methodologies. -Known for delivering complex projects on time and within budget while maintaining high standards. -Collaborates with major public and private sector clients. -Leverages cutting-edge technology to streamline operations and improve efficiency. -Committed to quality, safety, and environmental responsibility.

Sector Specialisms