Transport Assistant

Overview

Assist transport operations, planning, customer service, and admin tasks.

Key Responsibilities

• system management
• service coordination
• work planning
• data analysis
• revenue monitoring
• complaint resolution

Tasks

-To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening -Managing and maintaining office files -Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers -To understand and comply with the company health and safety policy -Ensure that all jobs are documented correctly -To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments -Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers. -To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure -Take responsibility for managing planning of works in line managers absence -Address/resolve complaints and issues in a timely and professional manner. -To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and -To ensure housekeeping of the works and welfare areas are fully maintained -Assist line manager in the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established procedures. -Take responsibility for drivers timesheet/hours in managers absence -Support Senior Transport Teams -Be aware and monitoring of daily vehicle revenue -Receive service requests verbally or electronically, providing advice and prices to customers, and coordinate the relevant resources to meet agreed timescales and optimize performance. -Managing the in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR) -To influence and promote a positive health, safety culture within the organisation and lead by example -Assist line manager to Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement.

Requirements

• microsoft office
• fleet experience
• transport logistics
• planning
• communication
• pressure

What You Bring

-Must have the ability to take on responsibility for your own workload -Reliable, responsible, numerate and commercially aware -Able to work with a minimum of supervision -Ability to work well under pressure -MTS Uniform -Good communicator, able to provide clear oral and written advice to field teams and management as required -Proficient using Microsoft Office systems including Word and Excel -To carry out comprehensively and complete in full, all company required documentation -Previous experience including fleet resources -Organizing and planning skills to ensure work programmes are established and followed -Previous experience in the transport, waste or logistics industry desired

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Benefits

-Health & wellbeing programme -Company events -Free parking / On-site parking -Death In Services -20 days holiday plus bank holidays -Referral programme -Company pension

About mts cleansing services ltd

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