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Sales Director

Monarch Communities®

The Role

Overview

Oversee community sales, leasing, and marketing to meet occupancy and revenue goals.

Key Responsibilities

  • sales calls
  • lead tracking
  • lead generation
  • move management
  • compliance training
  • product updates

Tasks

-Conducts phone and direct sales calls in accordance with established goals, ensuring leasing expectations are met or exceeded -Actively maintains a meaningful wait list -Manages and maintains a working knowledge of the lead tracking and marketing software programs and systems -Communicates incoming resident’s needs and requirements to the Health & Wellness Director -Maintains and communicates current product information to associates (pricing, program changes, promotional programs) -Completes all mandatory compliance, HIPAA and state and federal regulatory training, as required -Assists in motivating and rewarding associates to meet or exceed performance expectations in consultation with the Executive Director -Manages all move-ins/move-outs to achieve maximum revenue performance fore the community. -Assists in lead generating activities to ensure adequate leads are produced in order to meet performance expectations -Creates and maintains a positive image of the community with residents, the community, and other associates.

Requirements

  • microsoft office
  • excel
  • bachelor’s
  • confidentiality
  • industry knowledge
  • regulations

What You Bring

-Maintains appropriate degree of confidentiality -While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell. -An individual in this position will be required to lift or carry weight in up to 25 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics. -Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications -Bachelor’s Degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience -Knowledgeable of the industry, as well as the laws, regulations and guidelines governing the community -Maintains an active, working knowledge of current competition

The Company

About Monarch Communities®

-Designs and operates premium senior living communities across the U.S. East Coast. -Delivers on-time, on-budget development and hands-on ownership of senior residences. -Projects include Independent Living, Assisted Living, and Memory Care communities in CT, MA, NJ, NY, and MD. -Each community features home-like architecture, common areas, and scratch-cooked meals to enhance resident comfort. -Emphasizes wellness-centric design with abundant natural light, shared spaces, and holistic care programs. -Headquartered in New York, the company is expanding via a centralized construction and development team.

Sector Specialisms

Senior Living

Independent Living

Assisted Living

Memory Care

Respite Care

Development

Operations

Redevelopment

Mixed-Use Residential

Healthcare Services

Long-Term Group Homes

Intellectual/Developmental Disabilities Care

Mental Illness Care