Regional Property Manager

Description

• Perform site audits to ensure general maintenance with the Regional Facilities Manager.
• Manage communication with maintenance supervisors on work orders and unit turns.
• Handle reasonable accommodation requests.
• Manage on-site staff, including necessary training, addressing concerns, time off approvals, conflict resolution, and more.
• Manage collections, including monitoring assets’ aged receivables, oversight of eviction process, and ensuring proper correspondence and collection efforts.
• Work with Regional Facilities Manager on Asset Inspections from ownership, bank, city, fire, insurance, etc., and recommend capital improvements as appropriate.
• Oversee leasing process, renewal processes, closing/conversion rate, weekly applications, and lease-up processes, ensuring occupancy goals are met.
• Respond, track, conciliate, and mediation on Fair Housing Discrimination complaints.
• Oversee, monitor, and report work hours for the site staff within the portfolio, ensuring pay roll is processed timely and correctly.
• Implement policies, procedures, and practices to enable each property to meet budgeted financial goals and achieve operational goals.
• Responsible for approval of all on-site purchasing and ensuring budgets remain on track.
• Oversee the day-to-day operations and financial performance of the properties within the Conventional Portfolio.
• Communicate with ownership regarding weekly reports and property issues.
• Work with Property Managers to ensure all resident complaints are handled expeditiously, diplomatically, and professionally.
• Hires and supervises all site staff, including interviewing all administrative staff, property managers, and leasing staff where appropriate.
• Work with Marketing Team to attract prospects and build a positive reputation.

Requirements

RHM Real Estate Group is seeking an experienced Regional Property Manager to oversee the day-to-day operations and performance of a portfolio of market-rate multifamily apartment properties in Greater Cleveland, Ohio. This position will offer critical support for site management teams in collaboration with our in-house Operations, Accounting, and Facilities departments. Critical to RHM's continued growth and success, our next Regional Manager must be a reliable and dynamic property management professional capable of managing multiple projects on varying timelines simultaneously.

• Certified Property Manger (CPM), Certified Apartment Manager (CAM), Accredited Residential Manager (ARM) or similar industry certification is a plus.
• Bachelor’s degree highly preferred.
• Proficient with Microsoft Office Suite required.
• Reliably commute or plan to relocate before starting work
• 3+ years previous experience in a supervisory role over multiple locations highly preferred.
• Working knowledge of applicable Landlord-Tenant Laws, Fair Housing Regulations, and other laws as they relate to property-specific guidelines and occupancy standards.
• U.S. work authorization required for employment
• 5+ years of experience in property management, regional management, asset management, or similar experience required.
• High School Diploma or GED required.
• Working knowledge of Yardi management software is strongly preferred.

Benefits

Our core values — teamwork, will to win, be a good person, and loyalty — guide everything we do. You will have the opportunity to collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success. We offer competitive wages, robust benefits, and a clear path for growth. If you're looking for a company where you can grow, contribute, and thrive, RHM Real Estate Group is the place for you.

• 401k participation after 1 year, with employer matching
• Medical, dental, vision, and other ancillary plans
• 100% employer-paid life insurance policy and long-term disability coverage
• Competitive salary commensurate with qualifications and prior experience
• Full-time schedule: Monday - Friday, plus weekends as needed
• Paid time off: holidays, and PTO to support work-life balance

Training + Development

Interview process

Visa Sponsorship

Security clearance