Assistant Facilities Manager – Soft Services
Jll
JLL provides professional services in real estate and investment management worldwide.
Manage and optimize soft service operations (housekeeping, catering, security, landscaping) for facilities.
10 days ago ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Bengaluru, Karnataka, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
vendor management
inspections
reporting
budget management
operations management
performance review
- Manage vendor relationships and service contracts while monitoring performance against established SLAs and quality standards
- Conduct regular facility inspections and quality audits to maintain exceptional standards across all soft service areas
- Develop and maintain comprehensive service documentation, reporting systems, and compliance tracking processes
- Support budget management activities including cost optimization, invoice processing, and expense tracking for soft services
- Oversee daily soft services operations including housekeeping, catering, security, and landscaping services across assigned facilities
- Lead vendor performance reviews, resolve service issues, and implement continuous improvement initiatives
- Coordinate with internal teams and clients to ensure seamless delivery of administrative support services and special event requirements
Requirements
iwms
cfm
vendor management
budget management
microsoft office
soft services
- 4-6 years of experience in facilities management with specific focus on soft services operations
- Strong vendor management skills with proven ability to coordinate multiple service providers simultaneously
- Demonstrated experience in budget management and cost optimization for facilities operations
- Proficiency in Microsoft Office Suite and facilities management software systems
- Experience with integrated workplace management systems (IWMS) and service request platforms
- Professional certification in facilities management (CFM, FMP, or similar credential)
- Bachelor's degree in Business Administration, Facilities Management, or related field
- Previous experience managing soft services in multi-tenant or corporate office environments
- Knowledge of facility management best practices, health and safety regulations, and service quality standards
- Excellent communication and interpersonal skills for managing diverse stakeholder relationships
- Knowledge of sustainability practices and green building operations for soft services
- Background in contract negotiation and vendor performance management within commercial real estate environments
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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People also searched
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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