Plumbing and Heating Manager

Overview

Sell and manage plumbing & heating products, grow the customer base.

Key Responsibilities

• quotations
• sales
• procurement
• stock management
• customer service
• customer growth

Tasks

In this position, you will play a key role in the sale of our full range of plumbing and heating products, taking a proactive approach to help drive this part of the business forward. Your overall aim will be to establish and grow our customer base, maximise sales and profit and make MKM the place of choice for all light side supplies. -Providing quotations for customers -Taking a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale. -Purchasing materials and managing stock levels for the category -Grow the customer base. -Dealing with customers both face to face and over the telephone

Requirements

• sales experience
• customer service
• product knowledge
• communication
• computer literate
• relationship building

What You Bring

-Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment would be essential. -Confident dealing with customers -Sound plumbing and heating product knowledge is essential for this role. -Giving excellent customer service and sound product advice -A good telephone manner, excellent communication, and interpersonal skills. -Computer literate. -The ability to build great customer relationships.

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Benefits

-Life Assurance -Training and development opportunities -Perkbox discounts -Enhanced maternity/ paternity pay. -Generous discretionary bonus scheme -Holiday scheme which rewards length of service -Substantial staff discounts -Cycle to work scheme. -A competitive pay package. -Contributory pension scheme -Mental health support -Free parking

About Mkm Building Supplies

-Began as a single branch and grew through a unique branch ownership model, empowering local directors. -Privately backed by Bain Capital since 2017. -Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners. -Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies. -Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting. -Consistently expanding, with a focus on local staffing and specialized services.

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