Laundry Valet

Overview

Collect, handle, and deliver guest laundry ensuring timely, high‑quality service.

Key Responsibilities

• item collection
• laundry delivery
• load unload
• count verify
• damage check
• guest reporting

Tasks

-Assist in inventories and attend all trainings as informed and scheduled -Report immediately any guest valuables / items found in pockets of clothes sent to laundry -Assist in the loading and unloading of dryers and sort out washed laundry items -Responsible to collect and deliver outside guest laundry / dry cleaning and assist marker when necessary -Responsible for delivering all guest items punctually and in a professional, courteous way -Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message -Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed -Check all items for damage and stains and take appropriate action to rectify these issues -Responsible for pick up and delivery of guest laundry

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About Rose Rayhaan By Rotana

-Opened after a striking build that began in 2004 and topped out in 2007. -Rising across 72 storeys, it delivers panoramic views of Dubai’s skyline. -Its central location on Sheikh Zayed Road places guests near the Financial Centre metro, DIFC, the Dubai Mall, and Burj Khalifa. -Three distinct dining venues—including an all‑day international buffet, pool café and 24‑hour in‑room service—serve guests around the clock. -With seven meeting rooms and a business centre, it caters to both leisure and corporate travellers. -Leisure facilities comprise a rooftop pool, fitness and wellness centre with sauna, steam and jacuzzi. -As a flagship of Rotana’s alcohol‑free Rayhaan brand, it stands out culturally and uniquely in Dubai’s hospitality scene.

Sector Specialisms