Commercial Property Manager

Overview

Manage high‑profile commercial assets, leasing, client relations, and facility services in Dubai

Key Responsibilities

• reporting
• service charge
• budget management
• inspections
• dashboard automation
• safety compliance

Tasks

-Quarterly and monthly management reporting, including arrears and service charge variations -Support and implement sustainability initiatives in line with the client’s plan, ESG strategies, and sustainability goals -Meet with the client at least monthly, and also conduct regular tenant meetings -Manage all building related expenditure within the client’s approved budgets -Documented quarterly property inspections with FM service providers -Proactively keeps up to date on industry and Market developments using networking activities and relevant professional institute information and updates -Manage service charge allocation, apportionment, reporting and reconciliation in line with RICS guidelines -Management of site staff, where applicable -Set up and mobilisation of new sites as and when required -Cross sell the skills and services of the other Savills divisions to existing and potential clients -Ensure delivery of Property Management Services in accordance with executed Commercial Property Management Agreements in line with contractual KPIs, SLAs, and having regard to RICS professional standards -Manage tenant’s occupation within the lease terms, as well as building rules and regulations -Direct the leasing initiatives for vacant commercial space, together with the Savills leasing teams, supporting viewings and deal closure in order to optimise occupancy and income -Weekly review of open maintenance jobs and ensure these are closed out in accordance with KPI’s -Assistance with new business pitches, and onboarding of new assets -Develop / enhance building operations, rules, policies and regulations -Contribute directly towards improving the property and facilities management processes, training and mentoring of junior operations staff (as appropriate) -Management of lease implementation, with regards client and tenant covenants and critical dates, as well as ongoing occupation, and future renewals / tenancy adjustments -Liaise with the Client Accountant to prepare financial reports for Clients -Conduct monthly client meetings and regular tenant engagements -Monitor, review and report on FM providers and their performance to SLAs and KPIs -Develop and execute tenant engagement programs, enhancing occupier satisfaction and retention -Ensure that Health and Safety compliance is adhered to by facilities management service providers -Be a point for escalation for leaseholder queries and more complex issues -Work with reporting tools and dashboards to automate KPIs and SLA tracking where applicable -Service charge budget setting in collaboration with the Facility Manager, co-ordination and management in accordance with RICS Professional Statement - setting annual budgets, obtaining clients/leaseholder agreement, organising billing and collection, reconciling accounts within agreed timescales -Ensure statutory compliance and health & safety adherence by all service providers -Monthly documented building inspection for the Client and monthly Client report -Manage multi-discipline contractors to ensure services are delivered to the expected high standards, with a particular emphasis on Customer Service -Prepare and maintain Business Continuity Plans and support emergency response procedures in coordination with stakeholders.

Requirements

• 5 years
• property management
• yardi
• ms office
• bachelor's
• leadership

What You Bring

-Minimum of 5 years in a Commercial Property Management related role, ideally in Dubai, but can be wider UAE, essential A grade to high B+ experience, and key corporate / Government clients -Arabic speaker is advantageous but not essential -Strong team player, leader and mentor of junior staff -Highly proficient in Microsoft Office (Word, Excel, PowerPoint) with a strong focus on creating professional client reports and analysis dashboards -Currently based in Dubai is preferable, but Abu Dhabi commute may be considered -Strong commercial awareness -Excellent communicator and client relationship skills -Good time management and organisational skills -Aware of the financial contribution the role makes to the business, be aware of expense costs, taking a diligent approach as well as being familiar with the business strategy for the Dubai team -Familiarity with Property Management systems (ex. Yardi), including lease administration, budgeting, service charge reconciliation, and reporting functions -Clear understanding of commercial assets P&L and financial reporting -Valid UAE driving licence and a car -Educated to Bachelor`s degree level -Excellent attention to detail skills -Highly professional appearance & presentation and strong leadership skills

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About Savills Middle East

-Globally recognized real estate services provider. -Deliver comprehensive real estate solutions worldwide. -Specializes in a diverse range of services including property management, consultancy, and transaction advisory. -Expertise spans across multiple sectors like residential, commercial, industrial, and retail. -Notable for delivering high-end, complex projects, helping clients navigate dynamic market conditions. -Has built a strong reputation for offering innovative solutions in real estate investment and development. -Focus on both local expertise and global reach makes it a leader in the real estate market. -Known for high-profile involvement in landmark developments and large-scale urban regeneration projects.

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