Regional Partnership Manager

Overview

Manage senior client relationships and drive revenue for strategic accounts.

Key Responsibilities

• relationship management
• account renewal
• revenue growth
• debt management
• account planning
• contract review

Tasks

-To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including “top-to-top” senior management / sector leadership teams. -Take ownership of the business relationship with the customer, building relationships with senior level customers & Veolia stakeholders. -To develop sector specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives. -To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia. -Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts. -Interaction with key stakeholders to manage and deliver business innovation, best practice and strategic value projects across all relevant customer accounts and portfolios. -Ensure debt levels are managed within each account's commercial terms and support with any invoice dispute. -To work with account managers to produce individual Account Management Plans for each aspect of the client giving full visibility of all account details to relevant personnel. -Complete internal contract review meetings at internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.

Requirements

• analytical
• strategic
• stakeholder
• influencing
• negotiation
• delivery

What You Bring

-Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights. -Proven experience of driving and influencing senior level stakeholders. -Ability to drive solutions from concept to delivery. -Demonstrable influencing and negotiation skills.

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About Veolia

-Born as a water services pioneer in 1853, evolved into a global environmental leader. -A major merger with Suez in 2021 solidified its global presence and service capabilities.

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