Account Director - Technology Sector (Consulting & Engineering Services)

Overview

Lead growth and manage key technology sector client accounts across North America

Key Responsibilities

• pipeline management
• account planning
• project delivery
• client strategy
• data capture
• talent mobilization

Tasks

-Manage pursuits, contribute to bid/no-bid decisions by providing local knowledge, oversee proposal preparation, and support the achievement of successful pursuits. -Share knowledge and understanding of key trends and emerging opportunities for our target clients and the technology sector that are aligned with Arcadis’ mission to improve quality of life -Manage the regional pipeline and feed opportunities into the business line pipeline to ensure an optimal flow of pursuits to achieve set targets. -Work collaboratively with Solutions and Service leaders to manage the development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients -Actively support marketing strategies (campaigns, events) for the targeted clients and its sector -Work with the (G)BA Sales teams to determine client strategy -Project delivery for key client(s) -Foster collaborative working relationships with operations leads to assure end-to-end people management results in qualified resource availability and excellent retention -Mentors and shares best practices with fellow account leaders and identifies emerging client development talent -Work with project teams in operations to achieve high performance, growth, and personal development -Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell and move up the client value chain -Mobilizing talent: Embracing new workforce profiles and planning approaches, attracting and developing talent, leveraging talent in different markets, catalyzing a movement to benefit client outcomes and Arcadis performance. -Maintain a focus on CX throughout all client interactions at each touchpoint -Develop and expand a network of relationships across Operations and Solutions, leveraging these to enable Arcadis to have maximum impact on our clients -Develop and maintain knowledge and understanding of the target clients and the technology sector to identify key trends and emerging opportunities, with existing clients and across the sector -Drive overall growth in client account plan bookings, gross margin, and collections to meet or exceed planned targets -Create a positive account team culture built on growth and accountability -Work with peers within global sector to develop sector synergies -Definition and execution of client strategy, sharing and using sector insights -Implement new business models and apply new commercial skills as developed by the commercial excellence function -Develop and leverage a network of enduring relationships across the client locally to understand their business needs, position Arcadis as a trusted partner, and contribute to the growth of Arcadis’ relationship with clients -Prepare and execute account plans to translate strategy into concrete objectives, actions, and outcomes -Capture client data on regional accounts, including track record, case studies, sales collateral relationship history, and delivery lessons learned, and make available to support continuous improvement across accounts managed -Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans -Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the account

Requirements

• client focus
• senior developer
• executive relationships
• sales strategy
• data-driven
• leadership

What You Bring

-Demonstrates client-focused perspective on relationship building and partnership to improve outcomes for our client’s business objectives -Demonstrates experience as a senior client developer with a significant presence in the sector regionally or from a broader global perspective -Aptitude to manage relationships at the executive level -Proven track record of developing and implementing sales strategies to profitably grow client accounts -Strong communication skills to present Arcadis’ value propositions, manage through complex topics, and conflict resolution -Ability to inspire and enthuse Account and Pursuit Teams to bring their best -Thrives in collaborative working relationships to promote diversification of client accounts from a growth perspective and to assure engagement as a community -Breadth of experience: Working across different industries and business lines and/or functions, managing relationships that impact people/growth/solutions across organizational boundaries to drive positive client outcomes. -Data and technology: Adopting data-driven decision-making, leveraging data to create, identify and demonstrate differentiated value. Tech savvy and comfortable and curious about technologies. -Ambitious mindset and a drive to grow the business and meet targets -Demonstrates significant leadership capability and the ability to inspire multi-disciplinary teams around a common purpose -Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness

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About Arcadis

-Evolved into a global design, engineering and consultancy powerhouse. -Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide. -Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics. -Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence. -Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.

Sector Specialisms