Temporary Credit Representative

Overview

Manages credit payments, customer accounts, inquiries, and reporting for the Credit Dept.

Key Responsibilities

• payment processing
• bank reconciliation
• collections
• credit files
• statement updates
• department reporting

Tasks

-Partners with accounting to ensure accurate bank and ledger reconciliations are maintained. -Reviews and reports on collection efforts for past due accounts and assists sales team in collection efforts. -Works with sales and accounting teams to obtain and maintain Sales Tax Certificates. -Verifies that all customer credit files are complete, accessible, and secure. -Ensures all payments are applied within the established timeframes to maintain accurate financial records. -Ensures customer statements are updated timely and are accurate. -Works and communicates with Credit Department teammates to ensure goals and KPIs are met. -Investigates and resolves any issues related to unapplied, missing, or incorrect payments. -Accurately processes and applies customer payments, ensuring correct allocation to accounts. -Generates accurate and timely department reports as needed. -Issues, communicates, and documents credits and adjustments as needed in accordance with established processes. -Responds to inquiries made to the Credit Department in a timely manner.

Requirements

• high school
• team player
• communication
• organizational
• compliance
• prioritization

What You Bring

-Ability to assume increasing responsibilities in a rapidly changing environment -Communication skills and experience necessary to interface with all levels of management, staff, and customers in a fast-paced, team-oriented environment -Can Do - Team Player, Open to Change, & Pursuing continuous improvement. -Solid written and verbal communication -Ability to handle high volume of work efficiently -Prompt and dependable -Ability to prioritize multiple tasks in a fast-paced environment -High school diploma or GED required. -Ability to work within a team -Strong organizational skills -Understands legal requirements and compliance for credit accounts and capability to manage all aspects of data, relationships, and requirements to protect and mitigate risk.

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About Central States

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