Customer Zone Technician II

Overview

Install, maintain, and repair copper/fiber network facilities and equipment for customers.

Key Responsibilities

• equipment repair
• test equipment
• tool operation
• schematic review
• network install
• customer support

Tasks

-Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire. Locates cable and associated equipment faults, effects repair and restores service outages. Performs cable pair recovery activity. -Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. -Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment. -Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. -Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data and ancillary equipment and network services. -Interfaces with customer to further analyze installation and repair issues. Responds to inquiries and provides follow-up.

Requirements

• security clearance
• driver's license
• 1yr experience
• vom
• wiring diagrams
• alertness

What You Bring

-Ability to identify and distinguish audible tones/levels and colors. -Ability to qualify for DOD security clearance. -Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear. -Able to read and interpret architectural, electrical wiring diagrams. -Ability to work in confined areas. -Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. -Ability to lift, carry, set-up, climb and take down ladders. -Must be available to work tours as scheduled including weekdays, nights, weekends, holidays and for callouts and/or overtime as required. -One year experience in one or a combination of: Equipment Installer, Cable Splicer, Lineworker, Customer Zone Technician I, Customer Zone Tech II, Fiber Network Field Technician. -Ability to climb poles/ladders. -Requires alertness and attention to detail. Ability to work under stress. -Able to operate test equipment such as VOM, test sets, etc. -A valid driver’s license. Able to meet medical and driver certification. Requirements as established by the DOT Federal Highway Safety Act. Not restricted to daylight hours. May require more specialized driver’s License, such as Chauffeur’s License, based on State Regulations. -Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pullbox covers, etc. -Ability to communicate naturally and pleasantly over the telephone and/or in person. -Exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. Works with molten lead and wax.

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About Frontier Internet

-Specializes in delivering service to underserved and rural areas where connectivity options are limited. -Provides tailored solutions for both residential and business customers, focusing on reliability and speed. -Invests heavily in expanding fiber-optic networks to provide cutting-edge broadband services. -Notable for its commitment to improving internet access in remote and underserved regions of the U.S. -In addition to high-speed internet, the company offers bundled services including voice and TV packages. -One of the largest broadband providers in the U.S., with a growing presence in rural and suburban markets.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship is provided.