Electronic Data Interchange Specialist

Overview

Support EDI and SAP systems, resolve IDOC issues, and train users on integrations.

Key Responsibilities

• sap configuration
• edi troubleshooting
• data analysis
• van setup
• process documentation
• technical support

Tasks

Configure SAP to release stuck IDOCs, orders, invoices, and other business transactions. Assist Customer Service, other departments, and external consultants with EDI/SAP requirements, business process documentation, and IT specifications. Troubleshoot and resolve issues with local EDI transactions. We are seeking an EDI-SAP Support Analyst who will collaborate with our SAP, EDI, IT, and Customer Service teams on various support tasks and projects. This role will provide full EDI support related to our ERP system (SAP) and EDI applications, including analyzing company and user needs, troubleshooting issues, recommending solutions, and providing training as needed. The Analyst will also analyze EDI and SAP data to ensure accuracy and prevent errors in orders, logistics, and invoice documents. Collaborate with the EDI VAN to set up new customers or document types. Provide EDI and SAP support in analyzing and resolving technical issues. Analyze raw data sets to identify mapping issues or incorrect data.

Requirements

• sap
• edi
• sql
• x12
• microsoft office
• bachelors

What You Bring

Experience writing “How To” and training documents. Advanced knowledge of Microsoft Office and EDI mapping tools. Strong analytical, problem-solving, and project management abilities. Direct user or support experience with SAP modules such as Sales and Distribution, and a basic understanding of EDI interfacing tools such as IDOC. Experience creating X12 and EDIFACT transactions. Experience with SAP transactions. Experience with B2B data integration software. Experience supporting EDI transactions. Experience mapping EDI transactions with customers. Excellent written and verbal communication and interpersonal skills. Bachelor’s degree in Information Technology or a related field. Self-starter with the ability to work effectively with remote teams. Experience with SAP order-to-invoice processes and data sets. Experience writing, debugging, and enhancing simple SQL queries and stored procedures. Experience identifying and resolving issues in SAP IDOCs.

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Benefits

Competitive compensation Comprehensive benefits package including health, vision, and dental coverage, 401(k), and paid time off Great work environment

About Sofidel S.P.A.

-Produces high-quality tissue products for hygiene, household, and industrial use. -Focuses on sustainability and innovation in the production of paper products. -Known for environmentally friendly practices and cutting-edge technology. -Products are found in homes and businesses worldwide, known for premium quality and affordability. -Continuously invests in expanding global presence and refining manufacturing processes. -Products range from toilet paper to paper towels, napkins, and more, catering to a diverse global market. -Notable achievement includes advanced technologies reducing energy consumption in production.

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