Duty Shift Supervisor

Overview

Oversee aviation security staff at Whyalla Airport, ensuring safety, compliance and service.

Key Responsibilities

• incident reporting
• stakeholder liaison
• security leadership
• shift management
• compliance checks
• staff coaching

Tasks

-Ensure accurate documentation and incident reporting in line with Certis policies -Liaise with airline representatives, airport authorities, and internal teams to ensure efficient day-to-day operations -Lead aviation security personnel to ensure consistent service delivery and regulatory compliance -Respond to operational challenges, incidents, and performance concerns, escalating as required -Oversee shift operations, including team deployment, coordination of breaks, and addressing resourcing issues -Conduct compliance checks, ensure all equipment is operational, and brief staff on ad-hoc tasks -Support, coach, and mentor Team Leaders and frontline staff to maintain high performance

Requirements

• aviation security
• asic
• certificate ii
• certificate iii
• security licence
• first aid

What You Bring

-WA SA 72311 -In-depth understanding of aviation security standards, regulations, and SOPs -VIC Z05 798 61S -Capable of completing written reports in plain and clear English -Familiarity with Certis Standard Operating Procedures and WHS practices -VIC Z05 798 40S -Ability to control and direct the abilities of teams -Ability to balance client and business needs -Demonstrated leadership in aviation or high-security environments -Exceptional Customer Service delivery -SA ISL 235794 -Aviation Security Identification Card (ASIC) -NSW 400674602 -Professional appearance and a strong sense of integrity -TAS 3020 -High-level customer service and communication skills -SA ISL 178143 -Professional in appearance and conduct -Ability to resolve conflicts, manage team performance, and maintain compliance -Valid Senior First Aid Certificate -WA SA48240 -Certificate II & III in Security Operations -Fully certified and accredited to perform Aviation Security Operative duties -Capable of conflict resolution -QLD 3158254 -Current NSW 1A Security Licence (or equivalent SA licence)

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Benefits

-An Employee Assistance Program (EAP) that is available to employees and their families -A well-being program that provides advice about mental, physical, and financial well-being -A discount program where employees, and their family members, can save at over 400 retailers Australia wide -Friendly and inclusive environment

About Certis

-Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005. -Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology. -Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration. -Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China. -Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Sector Specialisms