Field Technician - Westchester

Overview

Measure and install windows/doors, ensure quality and customer service.

Key Responsibilities

• precision measuring
• service repairs
• order verification
• change orders
• inventory mgmt
• digital tools

Tasks

Our Field Technicians are the backbone of our installation operations and a key part of every homeowner’s experience. You’ll visit customer homes to perform precise measurements, ensure installation accuracy, complete service appointments, and deliver a seamless experience from start to finish. Your attention to detail and customer focus will help bring our promise of turning a “house into a dream home” to life.This role will work onsite out of our new Elmsford, NY location in the Westchester market. Candidates from other surrounding areas are encouraged to apply.  What You Will Do:Visit residential homes to measure windows, doors, and sliding glass doors with precisionVerify orders meet all installation specifications and compliance requirementsSupport pricing accuracy by providing detailed estimates for labor and materials Review project details and service expectations directly with customersIdentify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions Execute change orders and update project details as neededMaintain parts inventory, tools, and equipment in good working orderComplete on-site service appointments, including repairs and adjustments Stay current and proficient with Window Nation products, installation methods, and service standardsSafely operate ladders, equipment, and tools by adhering to EPA and safety regulationsWhat We're Looking For (Basic Qualifications):High school diploma, GED, or equivalent2+ years of professional experience measuring replacement windows2+ years of experience installing or repairing windows, roofing, siding, or other home improvement projects Valid driver’s license with a clean driving record Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy.Preferred Skills & Experiences:Proficiency with Microsoft Office (Word, Excel, etc.)Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar)Comfortable using and navigating digital tools and iPad applications in the fieldKnowledge of local permitting, licensing, or HOA requirementsAbility to safely operate ladders and hand tools and meet the physical demands of the roleStrong customer service mindset with a focus on quality, professionalism, and safetyExcellent time management and project coordination skills Detail-oriented with a “get it right the first time” mentalityWhat We Offer:Competitive starting pay at $33.00 per hourA company-issued vehicle to drive to customer appointmentsTools, training, and support provided Opportunities to grow your skills and advance your careerStrong company culture focused on teamwork, attention to detail, and customer satisfactionFull benefits package including medical, dental, vision, life, and 401(k) retirement optionsPaid Time OffWhy Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM -Complete on-site service appointments, including repairs and adjustments -Visit residential homes to measure windows, doors, and sliding glass doors with precision -Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations -Support pricing accuracy by providing detailed estimates for labor and materials -Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions -Review project details and service expectations directly with customers -Verify orders meet all installation specifications and compliance requirements -Execute change orders and update project details as needed -Maintain parts inventory, tools, and equipment in good working order

Requirements

• salesforce
• microsoft office
• driver's license
• high school
• 2+ years
• customer service

What You Bring

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. -A company-issued vehicle to drive to customer appointments -Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar) -Detail-oriented with a “get it right the first time” mentality -Proficiency with Microsoft Office (Word, Excel, etc.) -High school diploma, GED, or equivalent -Ability to safely operate ladders and hand tools and meet the physical demands of the role -Strong company culture focused on teamwork, attention to detail, and customer satisfaction -Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically thereafter, in accordance with state laws and company policy. -2+ years of experience installing or repairing windows, roofing, siding, or other home improvement projects -Comfortable using and navigating digital tools and iPad applications in the field -Excellent time management and project coordination skills -Stay current and proficient with Window Nation products, installation methods, and service standards -2+ years of professional experience measuring replacement windows -Valid driver’s license with a clean driving record -Strong customer service mindset with a focus on quality, professionalism, and safety -Knowledge of local permitting, licensing, or HOA requirements

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Benefits

Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact. Why Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.Pay Transparency Statement: At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary is $33/hour. In addition to base pay, employees are eligible for performance incentives and a comprehensive benefits package. Final compensation will be based on a combination of factors, including the candidate’s relevant experience, qualifications, and internal equity considerations. Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#INDNMM -Full benefits package including medical, dental, vision, life, and 401(k) retirement options -Paid Time Off -Opportunities to grow your skills and advance your career -Competitive starting pay at $33.00 per hour -Tools, training, and support provided

About Window Nation

-Catering to both residential and commercial properties with high-quality, energy-efficient windows and doors. -Specializing in custom window and door installations that focus on enhancing homes with energy-saving solutions. -Offering exceptional customer service, installation, and product warranties. -Providing a wide range of product options, from vinyl windows to sliding glass doors, to meet various aesthetic and functional needs. -Notable for offering a seamless customer experience from the first consultation to installation and beyond. -Continuously expanding its market reach by acquiring other window companies.

Sector Specialisms

Visa Sponsorship

-no visa sponsorship provided now or in the future; candidates must be permanently authorized to work in the u.s.

Security Clearance

-driving records will be verified before hire and periodically thereafter.