
Vice President of Quality Management
Qcells North America
The Role
Overview
Lead global quality strategy for solar, inverter and storage products across HW/SW.
Key Responsibilities
- integrated qa
- predictive analytics
- test automation
- release governance
- certification management
- supplier audits
Tasks
-Integrated Quality Management – Oversee the process for ensuring that all products and services meet or exceed customer expectations and regulatory requirements. Establish and operate an integrated QA system across mechanical, electrical, embedded, and mobile software components. Ensure system-level thinking and interdependency validation between HW--FW-SW is embedded in all quality activities. -Continuous Improvement & Culture Building – Cultivate a zero-defect, continuous-improvement culture. Lead lessons-learned reviews, Six Sigma/Lean initiatives, and quality culture programs. Introduce best practices from leading innovators (e.g., Tesla, Enphase, Apple, SolarEdge). -Define and lead a comprehensive quality roadmap that unifies hardware, embedded firmware, cloud infrastructure, and mobile apps under a cohesive strategy aligned to corporate OKRs, warranty exposure, and customer expectations. -Digital & Predictive Quality Systems – Leverage data analytics and software telemetry from mobile apps, embedded logs, and fleet systems to drive predictive insights. Implement dashboards to track in-field performance, software crash trends, and end-to-end defect rates. -Quality Testing, Product Release and Exit Gate Quality Assurance – Oversee inspection and testing programs to be carried out in both lab(s) and field (e.g., beta sites) to verify conformance to requirements. Manage inspection teams, develop testing protocols, and analyze test data to identify areas for improvement. Own quality participation in stage-gate and launch governance, including setting quality exit criteria (e.g., defect thresholds, MTBF, beta validation results) and risk sign-offs for product release. Work cross-functionally to ensure quality is a go/no-go gating factor. -Software Quality Leadership – Build and lead a structured quality program for embedded firmware, cloud-connected platforms, and mobile apps (iOS, Android). Deploy software QA metrics, regression testing, automation, CI/CD validation gates, and release readiness reviews across hybrid teams. -Develop and implement risk mitigation strategies and contingency plans to address potential quality-related issues -IE & External Certification Engagement – Lead interactions with independent engineers, banks, and third-party reviewers. Prepare technical documentation (test reports, failure analysis, reliability data) to support product bankability and certification (UL, IEC, ISO, NFPA, etc.). -Champion a culture of quality throughout the organization, promoting a mindset of continuous improvement, proactive problem-solving, and accountability. -Offshore Manufacturing and Development Team Oversight – Drive quality across global partners, including manufacturing sites (e.g., Jabil, Flex) and offshore software development teams. Develop and implement rigorous quality planning, supplier audits, and integrated software + hardware validation plans. -Maintaining one team culture among QA teams distributed across multiple time zone. -Cross-Functional Quality Collaboration – Work across engineering, product management, customer service, and operations teams to align quality deliverables and maintain accountability across the value chain. Translate customer incidents/VOCs into product and process improvement opportunities. -Field Quality & Warranty Governance – Own field failure analysis, warranty risk modeling, and VOC-based quality improvement. Monitor field telemetry data, lead RCCA investigations, and translate issues into design/process corrective actions. -Identify and mitigate risks associated with the company’s operations, including risks related to product quality, safety, environmental impact, and regulatory compliance.
Requirements
- iso 9001
- embedded
- fmea
- jira
- 10+ years
- bachelor's
What You Bring
-Quality frameworks: ISO 9001, UL, IEC, NFPA 855, ISO 26262 or ASPICE (preferred) -Embedded including firmware systems testing (unit/integration/system-level for real-time controls, Battery Management Systems, etc.) -Strategic thinker with customer-centric mindset, data-driven rigor, and urgency to improve rapidly -10+ years leading multidisciplinary HW/SW/FW teams -Proven experience with embedded systems and mobile/cloud software QA -Renewable system components – AC modules, micro inverters and Energy Storage System (ESS). -Excellent communicator, able to articulate risk, root cause, and roadmap to C-suite, engineers, and external partners -Proficient in: -Demonstrated success supporting product certifications, independent engineering reviews, and customer audit engagements -Reliability engineering & FA tools (HALT/HASS, FMEA, Weibull, root cause methods) -20+ years in product quality, reliability engineering, or systems QA, including: -Integrated system testing - Mobile & cloud QA (test automation, CI/CD validation, usability, and OTA updates) -Experience managing quality across offshore development centers and partners -Bachelor’s degree in Electrical, Mechanical, Software, or Systems Engineering (Master’s or MBA is a plus) -QA tools: Jira, Zephyr, TestRail, Jenkins, Python/R, Tableau/Power BI -Software development lifecycle (SDLC) integration with ISO-9001 and quality gates -Quality leadership in electromechanical products (e.g., solar inverters, ESS, EVs, IoT)
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Benefits
-This target salary range is for CA positions only and should not be interpreted as an offer of compensation.
The Company
About Qcells North America
-Pioneers solar and storage innovation from U.S. factories, born in South Korea and on a mission in North America. -Projects range from utility-scale EPC builds to residential panel installations and energy-storage systems. -As a leader in solar tech, it pilots cutting-edge manufacturing techniques to reduce costs and improve efficiency. -Blends global R&D roots in Germany and Korea with bold U.S. industrial expansion and market leadership.
Sector Specialisms
Residential
Commercial
Government
Solar
Energy
Energy Storage Systems
Power Plants
Energy Retail
