IT Specialist

Overview

Manage hardware/software, AV, printers, inventory, support & communication platforms.

Key Responsibilities

• asset management
• license compliance
• technical support
• av setup
• printer maintenance
• email administration

Tasks

The IT Specialist will be responsible for managing the company’s hardware, software, and digital infrastructure to ensure smooth daily operations. This includes providing technical support, setting up and maintaining meeting room equipment, managing IT inventory, administering communication channels, and overseeing printers and related supplies. The role requires proactive troubleshooting, hands-on technical expertise, and strong communication skills to support all departments. -Maintain an accurate inventory of all IT assets and equipment. -Maintain updated records of software licenses and ensure compliance. -Diagnose and resolve technical issues with laptops, desktops, and mobile devices. -Provide timely resolution of hardware, software, and network problems. -Coordinate with external vendors for repairs or escalated support. -Manage the connection of main screens for functions and ensure all AV equipment is functioning properly. -Administer official WhatsApp channels and other company communication tools. -Install, configure, and maintain company hardware and software systems. -Track allocation of devices and accessories to staff. -Ensure secure access control to all IT systems. -Troubleshoot and resolve printing and scanning issues promptly. -Manage email account creation, deletion, and access rights. -Manage and service printers, including cartridge replacement and regular maintenance. -Provide on-site IT assistance during meetings, conferences, and company events. -On-site role with occasional after-hours support for events and functions. -Serve as the first point of contact for IT-related issues across the organization. -Set up and connect boardroom digital equipment (projectors, main screens, sound systems, conferencing tools) with laptops for seamless presentations.

Requirements

• hardware
• networking
• office 365
• windows
• it support
• bsc it

What You Bring

-Strong knowledge of hardware, software, networking, and audiovisual equipment. -Must be available on-call for urgent IT issues. -Strong organizational skills and attention to detail. -Excellent troubleshooting and problem-solving skills. -Ability to work under pressure and manage multiple priorities. -Proven experience as an IT Support Specialist or similar role. (3 years) -Bachelor’s degree in information technology, Computer Science, or related field (preferred). -Familiarity with Microsoft Office 365, Windows, and common business applications.

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About Refine Development Management

-Founded with a vision to bring innovative project management solutions to the construction industry. -Is a leading provider of consultancy and project management services. -Specializes in delivering large-scale residential, commercial, and infrastructure projects. -Operates across various sectors including energy, transport, and infrastructure development. -Known for its commitment to quality, timelines, and cost management in complex projects. -Provides tailored solutions for clients, ensuring smooth project execution from start to finish. -Has a strong track record in managing multidisciplinary projects that require a high level of expertise. -Its portfolio includes some of the most iconic developments in the region, setting benchmarks for excellence.

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