Hexagon Smartplant Information Management System Support Specialist (SDx/SPF)

Overview

Provide admin, support, configuration, and integration for Hexagon SDx and SPF systems.

Key Responsibilities

• production deployment
• backup management
• data mapping
• software integration
• server maintenance
• user training

Tasks

-Liaise with external vendors including IT developers to investigate unusual problems with software releases/ hardware issues, or to receive assistance with hardware and peripheral malfunctions. -Liaise with Developers, staff Engineering and Chief Designer to define and implement enhancements. -Configure, test and put into production SPF and SDx for new projects. -Set-up and monitor application backup, scheduled tasks, batch services, Internal Development and managing user access. -Resolve software configuration issues and manage Hexagon support tickets for SPF and SDx. -Configure and maintain mapping between SPF and design tools (SPID, S3D, SEL, SI) for data publish and retrieve. -Implement or support SDx and SPF integrations with other Hexagon or third party software. -Participate in software certification, User Acceptance Testing, Requests For Change and delivery processes, ensure issues are communicated to developers and software vendors as needed. -Work directly with other areas of IT (e.g. Data Centre, infrastructure services etc.) to investigate, escalate requests and/or to seek advice on technical support issues regarding Applications Development, Data Centre and Infrastructure Services. -Configure and maintain SDx including schema, data capture, workflows, report generation, MDR. -Resolve problems related to the software application. -Support and maintain the Engineering Tools development and certification servers. -Train users as needed in SPF and SDx and provide day-to-day support.

Requirements

• intel hardware
• windows os
• sdx
• spf mapping
• college diploma
• troubleshooting

What You Bring

-Capable of supporting the Engineering applications for which the branch is responsible. -Knowledgeable with the Intel hardware platform and Windows Operating system. -Ability to investigate, assess and resolve issues associated with hardware and software problems. -Good verbal, written, organizational and presentation skills. -Ability to effectively interface with staff, project management team, and internal clients. -5+ years’ experience with SDx including schema mapping, workflows configuration, data capture, user management etc. -5+ years’ experience in SPF mapping with SPID, S3D, SEL, SI. -Preferred College Diploma specialized in a related technology from an accredited institution and minimum of five years of relevant experience.

People Also Searched For

Benefits

-The opportunity to work on various major projects for internal and external clients. -Competitive pay, flexible benefits, an employee share plan, and a defined contribution pension plan. -A wide array of learning and development opportunities.

About Atkinsréalis

-Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup. -A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments. -A trusted tolls and highway consultant, it supports major state DOTs.

Sector Specialisms