Software Support Specialist

Overview

Supports, installs, updates, and troubleshoots field service software and equipment.

Key Responsibilities

• sharepoint
• software installation
• powerdb
• technical support
• it liaison
• license management

Tasks

-Manages the intracompany SharePoint site by keeping it updated and adding content -Install specialized test equipment software on computers and test the setup by connection to the test equipment -Manages the PowerDB program and create requested forms -Provides technical support and training to company team members and troubleshoot technical problems related to software with a focus on field service test equipment and company cell phones -Provides liaison support with the company’s Managed IT provider who manages all IT components besides the test equipment software -Provides assistance to our Managed IT provider with onboarding new computers -Provides assistance with onsite and in the field hardware issues -Manages specialized test equipment software licenses and versions, and performs software update vetting and applicability

People Also Searched For

About Group Cbs

-It grew through strategic affiliate additions—like Premier Power Maintenance and CBS ArcSafe—broadening capabilities in field services and remote electrical solutions. -Started as a hub for circuit breaker sales and repair before expanding across North America and the U.K. -Privately backed with a focus on steady, service-driven revenues, avoiding flashy funding rounds. -Typical projects include emergency electrical testing, arc-flash hazard studies, and lifetime extensions of low- and medium-voltage equipment. -Specialisms include industrial and utility electrical apparatus, power engineering, switchgear sales, rebuilds, rentals, and custom manufacturing. -Unique facts: sustain compliance with nuclear-grade switchgear standards (10 CFR50 Appendix B) and maintain North America’s largest breaker parts inventory.

Sector Specialisms