Administrator

Overview

Admin role supporting home services moves, handling inquiries, payments and documentation.

Key Responsibilities

• garage coordination
• system documentation
• charge processing
• mail management
• inbox management
• client support

Tasks

-Coordinating garages and other in occupancy requests -Follow up on any outstanding payments and handle any discrepancies. -Acting as the first point of contact for service families, providing prompt and accurate responses to email enquiries. -Adding comprehensive and coherent notes to systems and keeping accurate documentation. -Calculate, process and communicate charges for home services to families. -Managing the receipt and dispatch of all postal mail related to the Home Services. -Monitoring and managing the dedicated email inbox for home services.

Requirements

• property management
• housing legislation
• jsp464
• time management
• professionalism
• administrative experience

What You Bring

-Knowledge of property management and housing legislation. -Knowledge of JSP464 and other Tri-Service Accommodation Regulations -Organisation and time management: able to meet multiple deadlines -Confident, courteous, and professional manner -Experience in an administrative role, preferably in housing or relocation services.

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Benefits

-Life Assurance -Additional Annual Leave -Private Medical Insurance -Employee Assistance Programme -Childcare Assistance -Season Ticket Loans -Enhanced Pension Scheme -Sick Pay Schemes -Retail Discounts -Cycle to Work Scheme -Personal Development Plans -Maternity/paternity packages -Flexible Working Arrangements

About Pinnacle Group Limited

-Projects range from award-winning large-scale regeneration in south London to integrated campus services for universities. -Specialisms include mixed-tenure housing management, facilities management in education and community spaces, and workplace services. -It stands out for vertically integrated delivery—from front-line caretaking and cleaning to technology-driven neighbourhood stewardship. -Backed by investment arms like Pinnacle Spaces and Armadillo Analytics, it innovates in affordable homes and built-environment insights.

Sector Specialisms