Schedule Dispatch Coordinator

Overview

Dispatch service requests and coordinate field techs and guard assignments.

Requirements

• microsoft office
• customer service
• on-camera
• communication
• problem solving
• decision making

What You Bring

-Good written and verbal communication skills, detail-oriented, flexible, and composed -Decision-making skills, self-motivated/driven, time management, and prioritization skills -Must be willing to be on-camera when interviewing through the process -Minimum of 1-year customer service -Ability to self-manage, accountability, and change agent -If hired, the candidate will need to complete an 8-week mandatory training with no interruptions in between -Knowledge of Microsoft Office (Email/Excel) and other required programs -Confidence, problem solving, composure critical thinking skills, proactive -Maintain above satisfactory attendance

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Benefits

-Competitive pay -JCI Employee discount programs (The Loop by Perk Spot) -Paid vacation, holidays, and sick time -Flexible availability is required -Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one -Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources

About Johnson Controls

-Pioneered the electric thermostat, launching the building controls industry. -Evolved into a global leader in smart building systems through over a century of innovation. -Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform. -Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services. -Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Sector Specialisms

Interview Process

-on-camera interview required