Quality Specialist - Transit

Overview

Lead QMS implementation, mentor staff, ensure quality across civil infrastructure projects.

Key Responsibilities

• quality audits
• qms implementation
• kpi management
• client reporting
• quality training
• stakeholder relations

Tasks

-Review contract documents for quality specific requirements and develop Project Specific Quality Plans for new projects, be involved in pre-construction planning where necessary and ensure compliance during execution -Present information and reports to senior business unit leaders as well as written correspondence and/or presentations to external parties (i.e. clients, partners, government agencies, etc.) and participate in bid interviews as required -Ensure that the Quality processes are in place and refined to provide final closeout of each project in the portfolio -Provide training to the field supervision team on Quality processes -Lead quality audits, as required -Be accountable for the successful implementation of the Quality program across a series of Civil Infrastructure projects in Ontario -Lead the both the Quality team and process by demonstrating a compelling vision towards continuous improvement while creating a culture of accountability with clear expectations and responsibilities tied to Graham priorities -Review Quality Plan submissions from subcontractors when needed and maintain a firm understanding of the contractual requirements for the Quality plan on each project -Maintain accountability for communicating, leading, and lagging KPIs -Establish and maintain relationships with the project consultants, client, vendors, and key specialist subcontractors, in addition to other involved stakeholders such as design teams, suppliers, etc. -Develop and communicate performance standards and metrics to all relevant parties while supporting field supervision with Quality inspections and reporting -Maintain strong relationships with suppliers and other key project personnel to verify that the quality of the supplied materials and services meet the expectations of internal and external stakeholders -Manager and mentor Quality Coordinators and Specialists with a focus on development -Initiate and assist with the development of new Quality protocols and processes and monitor KPIs (Key Performance Indicators) for the Quality system’s effectiveness -Take a forward-looking view of future team development and growth while recruiting and/or promote the best people available to meet current and future requirements -Lead the implementation and adherence to the Graham Quality Management System policy and process, including effective training and delegation of responsibilities to the Quality team -Develop regular status reports for the client and the Quality Director, detailing the status of QMS and recommending actions to be taken for continued improvement across all regional Infrastructure projects

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About Graham

-From humble beginnings, the company has expanded its operations across the UK and internationally. -Specializes in delivering complex, large-scale projects in sectors like energy, infrastructure, and residential. -Has a proven track record of successfully completing projects in both the public and private sectors. -Known for managing intricate projects with diverse technical requirements. -Focus on quality and innovation in the construction industry.

Sector Specialisms