Quality and Safety Manager

Overview

Oversee plant EHS and quality programs, ensure compliance, drive safety and quality improvements.

Key Responsibilities

• quality control
• safety compliance
• customer complaints
• kpi reporting
• inspection testing
• process improvement

Tasks

-Assists plant team in setting and maintaining quality objectives and assures plant quality objectives are being met. With direction from the Plant Manager, identifies appropriate tasks to accomplish goals and continuous improvement in the process. -Assist COD and sales in resolving customer quality complaints. -Implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. -Oversee all aspects of Quality Control including overall implementation of the quality program and provide support as needed to the key personnel who manage the processes. -Daily reviews of key metrics to ensure budgeted objectives are being met. Interpret information and coordinate any required changes or new directives with employees. -Process all returned RGA’s (Return Goods Authorization) evaluating reason for return and make a determination and recommendation to the plant manager for resolution. -Record and log all test data per production process and report weekly to the plant manager. -Maintains safety files and records. -Create and implement quality control plans or guidelines as assigned. -Review daily production statistics and ensure implementation of measures for continuous improvement in safety, quality, efficiency, and preventive loss. -Coordinates with Branch Management on the investigation of accidents and injuries. -Trains managers and employees in work site safety practices, fire prevention, and correct handling techniques for chemicals, toxins, equipment, and other materials. -Responsible for enforcing and upholding all safe work practices and policies, performing monthly safety meetings in respective areas, and promoting and modeling safe behaviors throughout the Branch. -Facilitates Safety onboarding of new hires. -Use accepted methods to inspect, sample and test materials for quality control and quality control tolerance. -Works directly with all departments in quality issues and in preventative and corrective actions. -Inspects Branch facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. -Facilitates problems solving activity through TQM, team building and quality systems tools and methods. Works with the production in identifying negative quality trends and repetitive defects. Assists in the problem-solving process. -Assists plant manager in investigating customer complaints. Works with appropriate management to resolve issues. Assists managers in preparing customer complaint responses and maintains database on all customer complaints. -Monitor, Inspect, and test process functions, product, and materials daily at all stages to ensure our products meet or exceed industry standards. -Assists in organizing and understanding customer satisfaction based upon product and service performance. -Assist management in recording and publishing of all quality KPI’s (Key Performance Indicators). -Provides information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions.

Requirements

• office 365
• osha/epa
• leadership
• problem solving
• glass manufacturing
• 5 years

What You Bring

-Proficient in Microsoft Office 365 (Excel, Word, Outlook, Teams) -A strategic thinker with a tactical execution mindset -Required to work in a team environment with customers, co-workers, production supervisors, shipping and receiving, customer service, sales and company management. -Minimum 5 years in a leadership role in Safety and/or Quality -Strong multitasking, organizational, and problem-solving skills -Industry experience in glass manufacturing or related field preferred -Comfortable working hands-on on the plant floor -Deep understanding of OSHA/EPA regulations and quality systems -Excellent written and verbal communication abilities

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Benefits

-Salary range: $85,000-$95,000/yr.

About Trulite Glass & Aluminum Solutions

-Combining over 26 fabrication plants across the US and Canada with its own logistics fleet, it ensures fast delivery from concept to installation. -Annually turning more than $600 million in revenue, it tackles projects ranging from curtain walls on skyscrapers to bespoke decorative glass interiors. -Its product scope spans aluminum systems, storefronts, entrance doors, curtain walls, and specialty glass like spandrel, laminated, and decorative types. -Known for collaborative design-to-build efforts, it often partners directly with architects and glaziers to realize complex, custom-designed façades. -Typical projects include commercial towers, residential high‑rises, retail centers, and institutional buildings with demanding aesthetic and performance specs. -Unusual for the industry, Trulite delivers full-service glazing—including fabrication, logistics, and installation—under one roof. -Its patented Revolution shower‑glass system highlights its capacity for both large architectural applications and precision-driven residential features.

Sector Specialisms