Assistant Property Manager

Overview

Assist property manager in leasing, operations, finance, and resident services.

Key Responsibilities

• lead management
• market monitoring
• renewal coordination
• escalation resolution
• financial reporting
• payment processing

Tasks

-Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives. -Ensuring leads are entered into Entrata, contacted, and followed up on. -Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings. -Monitoring and participating in resident renewal efforts. -Foster exceptional service by addressing escalated resident concerns with professionalism and care. -Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections. -Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary. -Maintaining the clubhouse, model units, and tour routes to exceptional standards. -Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books. -Support marketing efforts and resident events to attract prospects and retain current residents. -Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines. -Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance. -Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes. -Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:

Requirements

• excel
• property software
• leasing manager
• emergency duty
• bachelor's
• multifamily

What You Bring

-Intermediate knowledge of Microsoft Office, especially Excel, is desirable. -Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred. -Previous experience in leasing and sales required, with Leasing Manager experience preferred. -Ability to participate in emergency duties as needed. -Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions. -High school diploma or equivalent required; Bachelor’s degree preferred. -Familiarity with multifamily conventional or student housing strongly preferred.

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About Coastal Ridge Real Estate

-Coastal Ridge operates three divisions: investment management, property management, and build-to-rent development. -Its investment arm targets undervalued and underutilized properties across risk spectrums to unlock value. -The property-management team oversees operations, tenant relations, and maintenance for owned and third-party assets. -In development, it’s broken ground on innovative build-to-rent communities like Stillwell by Coastal Ridge. -It partners to deliver luxury rentals and design-focused communities in student housing. -Having expanded beyond Ohio into California, Florida, Texas, and scattered-site urban markets, it blends local reach with national scale.

Sector Specialisms