Nightshift Administrator - 6 month FTC

Overview

Provide overnight admin support, handle queries, maintain systems, and coordinate field teams.

Key Responsibilities

• data reporting
• task triaging
• system maintenance
• health & safety
• real-time support
• audit support

Tasks

Working closely with our WM Operations Manager and wider field teams, you’ll play a vital role in keeping our 24/7 service running smoothly while upholding the highest standards of client service, compliance, and health & safety. -Collaborate across teams to support both planned and reactive operational needs. -Take ownership of allocated projects, supporting audits, data reporting, and wider business initiatives. -Monitor inboxes, triage requests, and allocate tasks to ensure efficient workflows. -Act as the first line of support for enquiries, ensuring accurate and timely responses. -Raise Health & Safety reports and ensure compliance at all times. -Maintain and update operational systems, raising issues where escalation is required. -Provide real-time support to field teams during operational hours.

Requirements

• project management
• contract management
• excel
• power bi
• communication
• client liaison

What You Bring

✔ Strong communication skills with the ability to build trusted relationships across teams and stakeholders.✔ Confident using MS Office tools (Excel, Power BI, Teams).✔ Organised, results-focused, and resilient under pressure.✔ A collaborative team player who can work independently and take initiative.✔ Experience in client liaison and handling operational queries. -Knowledge of project/programme management. -Experience in Winter & Grounds Maintenance contract management.

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Benefits

Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base with the freedom to manage and grow your own region. Robust pension scheme Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued. Yearly bonus scheme & Share options 2 personal choice volunteering days Free or subsidised national gym memberships Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities. Salary: Competitive Employee Recognition Scheme 23 days holiday, Increasing with length of service + bank holidays Medigold employee support, Free Flu Jabs, Online private GP Service

About Ground Control

-It operates across the UK with a tech-driven, data-led approach. -Full national coverage and diversified revenue streams include EV-charging installs. -Projects range from transport-network vegetation control and winter gritting to play-area builds and habitat restoration. -Specialisms span infrastructure vegetation, tree surgery, ecological surveys, and large-scale landscape construction.

Sector Specialisms