Proactively manage resource contention and capacity constraints, proposing creative solutions to ensure project timelines and business objectives are met.
Analyze resource utilization, project data, and skills information to identify trends, risks, and opportunities.
Develop and maintain a comprehensive skills inventory and capacity plan for IT personnel to support effective and strategic allocation decisions.
Develop and maintain robust forecasting models for IT resource demand, considering project pipelines, skills availability, and business priorities.
Facilitate workshops, seminars, and other learning activities to enhance employee skills and knowledge.
Build and maintain strong relationships with IT staff to understand their skills, career aspirations, and development goals, aiding in the allocation of meaningful and impactful work.
Prepare and present insightful reports and dashboards for senior leadership.
Collaborate closely with Project Managers, Team Leads, and other stakeholders to understand project requirements, resolve staffing conflicts, and facilitate clear communication.
Identify opportunities and provide recommendations to enhance resource management processes, tools, and policies to improve efficiency and effectiveness.
Strategically plan and manage the allocation of IT professionals to projects, ensuring alignment with project requirements, budgets, and timelines.
Act as a Subject Matter Expert (SME) for resource management tools and best practices, promoting interdepartmental cooperation and knowledge sharing.
Requirements
excel
power bi
tableau
psa
bachelor's
3 years
Strong analytical and quantitative skills, with a high proficiency in Microsoft Excel (e.g., pivot tables, complex formulas, modeling).
RRSP Match
Experience with data visualization tools like Power BI or Tableau is a strong asset.
Experience with Resource Management or Professional Services Automation (PSA) tools is highly desirable.
Excellent communication, negotiation, and influencing skills, with the ability to collaborate effectively with stakeholders at all levels, from technical staff to senior leadership.
Bachelor’s degree in Business, Information Technology, Operations Management, Finance, or a related field.
Direct experience minimum of 3 years specifically in resource management, workforce planning, project coordination, or a related analytical role, within an IT or professional services environment.
Exceptional problem-solving abilities and sound judgment, with a knack for identifying issues and developing pragmatic solutions.
A proactive and adaptable mindset with the ability to work independently and drive initiatives forward.
Relevant professional certifications are a strong plus.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced and dynamic environment.
Benefits
Paid Vacation
Dental Insurance
Health Insurance (includes Virtual Health, and HCSA)