Multi-Site Maintenance Supervisor

Overview

Oversee multi‑site maintenance team, budgets, repairs, and resident satisfaction.

Key Responsibilities

• inspections
• repairs
• preventive maintenance
• budget management
• safety management
• reporting

Tasks

-Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes. -Be available for after-hours emergencies, ensuring that critical repairs are handled promptly. -Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards. -Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures. -Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues. -Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard. -Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends. -Coordinate with internal stakeholders and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget. -Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in budget discussions and feedback, including forecasting with the Community Manager or General Operations Manager. -Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided. -Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues. -Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order. -Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.

Requirements

• driver's license
• hvac license
• microsoft suite
• electrical
• plumbing
• property management

What You Bring

-Must have a valid driver's license. HVAC and/or CPO license preferred. -Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates -Position requires ability to work any of the 7 days of the week, 52 weeks of the year. It is critical that individuals possess the ability to work their scheduled hours plus any other hours necessary to complete the job and must attend training classes as scheduled. Work schedules and location assignments are subject to change. Ensure compliance with time management policies including meal and rest periods. -High school diploma or GED equivalent. 3+ years of property management industry or related experience -Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software -Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing -Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations. -Involves frequent standing, walking, and occasional bending. Requires the ability to lift moderate-weight objects (up to 50 pounds). May involve physical activities such as climbing stairs or operating machinery. -Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations. -Occasional to frequent travel to various properties. Minimal travel may be required for occasional meetings, training, or conferences. -Problems are varied and nonroutine, and require detailed information gathering, analysis, and investigation to understand the problem. Problems are solved using knowledge and skills, general precedents and practices. -Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area

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About Essex Property Trust

-Founded in 1971 and became a NYSE-listed REIT in 1994, evolving from a small real estate company to a major player in the real estate sector. -Focuses on multifamily apartment communities, concentrating on supply-constrained West Coast markets. -Typical projects include coastal suburban and urban apartment communities, often featuring flexible leases and premium amenities. -Recognized as a leader in multifamily residential properties along the Pacific Coast.

Sector Specialisms