Community Assistant

Overview

Assist community manager in property operations, admin, leasing, and resident services.

Key Responsibilities

• yardi management
• lease administration
• market analysis
• service ops
• cash flow
• compliance monitoring

Tasks

-Complete re-certifications as required by The NRP Group policies and procedures at tax credit communities. -Advise Community Manger of conditions of the community affecting the resident’s safety, dissatisfaction, and to preserve the asset -Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met -Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly -Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared -Monitor direction of rental activity and all onsite sales, marketing outreach, and advertising plans -Run errands to support the property as necessary -Assist Community Manager in evaluating and supervising team members -May occasionally be required to assist at other properties -Responsible for maintaining accurate payroll reporting including e-time editing and bonus preparation -Review and analyze weekly traffic reports and numbers, assist with weekly marketing meetings -Assist Community Manager in recruiting and selecting team members, understanding and adhering to the hiring policies, procedures, and core values -Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases -Assists in planning and preparation of resident events -Maintain and organize all resident files -Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent -Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends -Complete a daily inspection of the property and market-ready units -Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees -Assist in monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines in occupancy standards -Provide excellent customer service and display courteous and professional attitude toward all customers -Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance

Requirements

• on-call
• emergencies
• weekends
• resident
• community

What You Bring

-Available for emergencies, on-call duties, resident functions, community affiliated functions and weekends

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Benefits

-Commission and bonus opportunities -401(k) Match -Paid vacation and sick leave -Training, certification, & growth opportunities -Medical/Dental/Vision/Life Insurance -11 Paid holidays -Paid maternity & parental bonding leave -Short & long term disability -Employee referral & recognition programs

About The Nrp Group Llc

-The company has evolved into a leading developer of residential communities and mixed-use properties. -With a strong emphasis on delivering high-quality, affordable housing, NRP focuses on creating sustainable communities. -The company specializes in the development, construction, and management of apartment communities across the U.S. -The company’s portfolio includes properties in both urban and suburban locations, catering to a wide range of residents. -Noteworthy projects include a mix of market-rate apartments and affordable housing aimed at providing accessible living spaces. -The company’s integrated approach ensures that each project is built with a long-term view, often incorporating eco-friendly technologies and design.

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