Assistant Manager - Opportunity to Cash

Description

• Order Verification and Processing
• Receive and validate requests for invoice creation.
• Initiate customer code creation/extension/modification requests in Pega.
• Handle cross-border shipments, overseas warehousing, and local transportation.
• Check PODs in shared folders; collate necessary documents.
• Oversee shipment booking, ETD/ETA, and warehouse coordination.
• Check and update Open PR SAP reports.
• Create/extend materials and vendor codes via Pega.
• Handle Proof of Delivery (POD), delivery damage, and non-DDP deliveries.
• If stock is available, coordinate with Logistics for Delivery Note (DN) creation.
• Request SFS rating, credit limit enhancements, and material/vendor master creation/extension as needed.
• Create, change, and cancel Sales Orders (SO) in SAP.
• Monitor dispatch dates, freight arrangements, and shipment notifications.
• Share DNs with warehouse under special conditions; ensure CRG release and GI monitoring.
• Coordinate with OMS, factory, and vendors for order follow-ups.
• Verify documents and signatures before invoice generation.
• Extract and analyze order tracking reports; provide daily status updates.
• Generate Proforma Invoices based on order conditions.
• Confirm orders to customers.
• Invoicing and Document Compliance
• Verify material/license documentation before PO issuance.
• Verify critical customer documentation: PO, Delivery Date, Price, MOQ, Offer, Payment Terms, Inco Terms, and Discounts.
• Monitor PO approvals and release to suppliers.
• We are seeking a detail-oriented and proactive Order Management & Fulfillment Specialist to manage the end-to-end order processing lifecycle. This role is responsible for verifying customer documents, creating and managing sales and purchase orders, coordinating with internal and external stakeholders, monitoring order fulfillment, and ensuring accurate and timely invoicing.
• Create, change, or cancel POs.
• Expedite and prioritize orders when required.
• Manage claims related to returns, shortages, and shipping issues.
• Create and share invoices with customers, upload PODs in SAP.

Requirements

• Effective communication and coordination skills across teams.
• Proficient in MS Excel and order tracking/reporting.
• Strong knowledge of SAP (SD/MM) and workflow tools like PEGA.
• 7–8 years of experience in order management, logistics, or supply chain operations.
• Knowledge of Incoterms, import/export regulations, and DDP/non-DDP handling.
• Bachelor’s degree in Supply Chain, Business Administration, or related field.
• Experience with warehouse and freight logistics operations.
• Post GR and DN in SAP.
• Excellent document verification and process compliance skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance