Butler Ambassador

Overview

Deliver luxury, five‑star personal service and act as liaison for residents.

Key Responsibilities

• reservation management
• unit preparation
• guest services
• issue resolution
• vendor relations
• liaison

Tasks

-Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events, if requested. -Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings, if needed/requested. -Take part in maintaining a clean working environment. -Produces any needed communications to meet Association request/needs. -Maintain a warm and friendly demeanor at all times. -Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform. -Service the owner/residents and guests with beverage requests in the Grand Lobby. -Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times -Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources. -Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs, if requested. -Preparation of unit for owner/resident arrival this includes stocking any groceries the owner/resident arranged to have delivered to the property and if approved by owner/resident, conduct a Unit Wellness Check. -Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association. -Resolve all owner/residents’ concerns promptly. If unable report to management immediately for assistance. -Establish relationships with local merchants and service providers as needed. -Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association. -Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner. -Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly, if requested. -Acts as the owner/resident’s liaison between all aspects of the association. -Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction. -Provides quality service to residents and guests.

Requirements

• can-do
• communication
• creativity
• computer skills
• butler experience
• 3+ years

What You Bring

-Must consistently exhibit the CAN-DO attitude. -Must be able to communicate well and convey information and ideas clearly. -Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. -Working knowledge with computers and software used in an office environment. -Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience.

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About Kw Property Management And Consulting

-quickly rose to prominence as a leading provider of comprehensive property management solutions. -specializes in managing a diverse portfolio of residential and commercial properties, providing expert consulting services to investors, developers, and owners. -focuses on maximizing value by integrating strategic planning, efficient operations, and in-depth market analysis to deliver optimal results for clients. -notable projects include high-end residential buildings, mixed-use developments, and large-scale commercial spaces, positioning the firm as a key player in Florida’s real estate sector. -service offerings also include property investment advisory, construction management, and facilities operations, serving both private clients and institutional investors. -known for its unique blend of personalized service and industry expertise, earning a reputation for integrity, efficiency, and long-term client relationships.

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