RMC & Tunnel Operations Operator

Overview

Monitor and operate road and tunnel traffic systems to ensure safe, efficient flow.

Key Responsibilities

• scada monitoring
• atms management
• incident response
• report delivery
• stakeholder coordination
• traffic plans

Tasks

-Support the regular review and update of standard operating procedures and response plans -Complying with health, safety, and environmental regulations in the RMC and Tunnel Control Rooms. -Supporting the delivery of the RMC daily reports, major incident reports and monthly performance reports -Monitoring SCATS, SCADA and ATMS systems and making adjustments to manage short term congestion and corridor performance recovery following incidents and manual interventions -Coordinating with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events -Following and implementing Standard Operating Procedures, emergency plans and severe weather response plans where applicable -Detecting and responding to roads incidents to achieve performance SLAs -Staying updated on industry best practices and innovative technologies in roads operations -Monitor and manage the RMC and Tunnels systems to detect incidents and congestion and achieve the performance SLAs for network, corridor, junction and incident management -Managing the coordination of emergency works with zonal and strategic highways framework contractors -Identify performance improvement opportunities for congestion, incident and major event traffic management -Ensuring equipment faults or availability that are impacting operations are reported to the Team Leader immediately -Regularly updating the RMC or Tunnels Team Leader during escalated events and incidents that RMC and Tunnels Control Rooms are managing or supporting -Setting and removing traffic management response plans and DMS messaging plans in accordance with scheduled traffic diversion plans (TDP) and supporting major events

Requirements

• genetec
• scats
• atms
• scada
• ms office
• problem solving

What You Bring

-Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.) desirable -Strong analytical and problem-solving skills with attention to detail -Proficient in MS Office Suite and relevant road management software -Excellent communication and stakeholder management abilities -Ability to work effectively in a multicultural environment -Proficiency in English required, proficiency in Arabic is desirable -Knowledge of Qatar or Middle East road standards and regulations -Minimum of 3 years’ experience. Traffic Operations and Control Room experience desirable -Knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region

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About Egis

-Evolved from transport infrastructure roots into a global engineering powerhouse. -Typical projects span airport management, metro systems, highway operations, smart city networks, and signaling schemes. -Delivers end‑to‑end services: architecture, engineering, construction, and operations. -Among its standout ventures: managing 17 airports worldwide and operating advanced drone‑detection systems in airspace.

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