Senior Client Delivery Director

Overview

Oversee CA client programs, manage teams, and deliver energy efficiency solutions

Key Responsibilities

• client strategy
• resource allocation
• financial management
• forecasting
• delivery planning
• quality assurance

Tasks

-Collaborate with Business Development and other practice areas to identify and capture new opportunities in alignment with client strategies. -Lead and strengthen strategic client relationships, serving as a trusted advisor who proactively identifies opportunities to build on existing successes and advance client objectives. -Promptly address and resolve client concerns, reinforcing confidence and long-term collaboration. -Secure and align staffing and resources to meet program goals, drawing from cross-functional teams or new hires as needed. -Maintain financial accountability for assigned projects, ensuring adherence to budgets, revenue targets, and profitability goals. -Provide accurate forecasts and strategic insights to support corporate and division planning. -Engage directly with client leadership to co-develop forward-looking strategies that align with their evolving goals, regulatory environment, and market conditions. -Mentor and develop staff with a focus on enhancing client engagement skills, technical expertise, and innovative problem-solving. -Translate client priorities into actionable delivery plans, ensuring programs are innovative, high-quality, and impactful. -Ensure quality of services, contract compliance, and achievement of performance metrics, while meeting or exceeding delivery schedules for multiple concurrent projects.

Requirements

• utilities
• energy efficiency
• leadership
• bachelor's
• 7+ yrs
• travel

What You Bring

-3+ years working with utilities in the Northwest, with knowledge of regional priorities, key regulatory rulings, and energy efficiency program structures. -Ability to travel up to 25% of the time. -Located in or willing to relocate to the greater Bay Area/San Francisco area within 30 days of acceptance. -7+ years managing or implementing energy efficiency, demand response, or load management programs for North American utilities. -5+ years of team leadership experience with a track record of driving strong client engagement and results. -Bachelor's or Master's Degree. -Proven ability to design and deliver innovative solutions that align with client strategic goals and improve existing program outcomes.

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About Resource Innovations

-Merged with Nexant in 2021 and backed by Morgan Stanley Capital Partners in 2024, accelerating its scale and reach. -Specializes in transforming utility operations through demand-side management, software systems, and advisory services. -Works on diverse projects—from residential weatherization to grid modernization, electrification, and utility marketplaces. -Operates globally but retains utility-scale focus, delivering integrated energy solutions at significant scale.

Sector Specialisms

Security Clearance

-comprehensive background check and reference check required -pre-employment drug screen may be required if applicable