Community Associate

Overview

Support customers, manage admin tasks for coworking community.

Requirements

• customer service
• communication
• adaptability
• ms office
• legal eligibility
• professionalism

What You Bring

-A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience) -Positive, enthusiastic, and able to adapt to fast-changing situations -Experience and confidence using MS Office and other basic IT equipment -A professional workplace community (business casual attire required) -Legally eligible to work in the Country you are applying within and at least 18 years old

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Benefits

-Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well) -Competitive 401K Program, with a Company match -A quarterly bonus plan program, plus an hourly rate of $17.00 -11 Paid Company Holidays per calendar year (in addition to your PTO accrual) -Work life balance (no standard nights/weekends) -Generous paid time off plans (sick and vacation) -A bright and inspiring work environment -Training and development opportunities aligned with great career path opportunities

About International Workplace Group Plc

-Founded in Brussels in 1989 by entrepreneur Mark Dixon after struggling to find small-quality office space. -Listed on the London Stock Exchange in 2000 and rebranded as IWG in 2024 with dual headquarters in Switzerland and Jersey. -Generates nearly US$3.7 billion in annual revenue, with US$510 million operating income and US$19 million net profit in 2024. -Operates over 4,000 locations across 120 countries under brands like Regus, Spaces, HQ, Basepoint and Signature. -Delivers flexible work solutions—from hourly coworking to long-term leases—to startups, SMEs and global enterprises. -Expanded aggressively into suburban and transport-hub locations, pioneering work-on-the-go from airports and rail stations. -Survived Chapter 11 restructurings during past downturns and emerged stronger, leading the post-COVID hybrid workspace boom.

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