Leasing Manager

Description

• Oversee lease renewals, move-ins, and move-outs with proper documentation and compliance.
• Assist with resident service requests, ensuring timely completion by the maintenance team.
• Lead marketing and sales efforts to increase occupancy and community visibility.
• Maintain compliance with company policies and Fair Housing laws.
• Maintain accurate leasing records, including tenant information, lease agreements, and rental payments.
• Coordinate property tours, screen applications, and qualify prospective tenants.
• Manage all phases of leasing, resident retention, and renewals.
• Prepare and participate in weekly leasing and activity reports.
• Lead and mentor the leasing team, ensuring best practices in leasing and resident communication.
• Stay updated on local market trends and contribute ideas for improving resident satisfaction.
• Organize resident events to foster community engagement.
• Conduct move-in orientations and ensure residents are welcomed smoothly.
• Ensure the leasing office is welcoming and well-maintained for tours.
• Perform routine inspections of units and the property, ensuring it meets company standards.

Requirements

• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests
• Entrata experience, or relevant rental software experience
• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required.
• Carbon Literacy Certification or willingness to undertake training
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
• Relevant experience working at a property, even better at a university/college
• Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations required.

Benefits

• 1 Paid Volunteer Day
• 11 paid Holidays
• Minimum one-week paid wellness time
• 401k + 4% employer matching
• Generous benefits package! Including health, dental and vision
• 1 Paid YuDay
• Lease commission eligible
• Paid Parental Leave
• Competitive salary of $23 - $25 / hour
• Three weeks of PTO
• Company paid STD, LTD and Life insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance