Service Manager- Generator Division
Air Centers Of Florida
Managing and coordinating the service department, including scheduling technicians, handling customer concerns, and preparing quotations for service projects.
27d ago
$75,000
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Jacksonville, FL
Field
Company Size
149 Employees
Service Specialisms
Air Compressor Repair
Maintenance Agreements
Installations
Compressed Air Audits
4000 Hour Maintenance Kits
Air Guard Wireless Remote Monitoring
Air Quality Testing
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
data input
supervisory duties
time management
invoicing
parts coordination
maintenance monitoring
- Input service data in business operating systems
- May be required to conduct out of town business or attend training
- Incorporate time management skills on a continuous basis
- Maintain effective productivity and grow the service department business by meeting and exceeding department goals
- Responsible for the overall direction, coordination, and evaluation of direct reports.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Prepare quotations of all service related projects and follow up on a weekly basis. Projects include emergency calls, scheduled service calls, and preventative maintenance agreements.
- May be required to support the sales and parts department during special circumstances such as vacation coverage or position vacancies
- Work closely with the Generator parts department to make sure all parts are on hand for service jobs
- Monitor all daily invoicing and supervise the work in progress (WIP) report on a daily basis
- Evaluate and reestablish yearly work goals
- Handle external customer concerns in a timely and professional manner
- Respond to incoming service related calls
- Schedule service technicians daily in an efficient manner
- Ensure all Tampa/S FL branch service technicians have what they need to perform their jobs on schedule
- Monitor and schedule all periodic maintenance agreements
- Provide technical assistance to direct report field technicians
What you bring
mechanical aptitude
degree
generator technician experience
computer literacy
interpersonal skills
sales skills
- Basic mechanical and technical aptitude
- Bachelors degree, or 5 to 7 years of service and management experience (industrial experience preferred), or an equivalent combination of education and experience
- 3 to 5 years of generator technician experience
- Required to wear proper PPE (personal protective equipment) as applicable
- Must operate forklift vehicle
- Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
- Must be able to handle high pressure situations and adapt well to organizational and market changes
- Proven interpersonal skills with both internal and external customers
- Must be able to lift up to 50lbs
- Well developed sales skills including excellent oral and written communication skills
- Basic marketing knowledge
- Working knowledge of a database business systems
- Ability to handle working in a NON-climate controlled environment whether at customer site or in branch warehouse
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted as part of the hiring process.
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Company
Overview
Founded in 1987
Company History
The company was established in 1987 as a local distributor.
50–1,200 cfm
Rental Fleet Capacity
The company offers one of the industry's largest rental fleets with capacities ranging from 50 to 1,200 cfm.
$1+ Million
Parts Inventory
Maintains a comprehensive parts inventory valued at over $1 million, ensuring quick access to essential components.
- For over three decades, the company has expanded across North and Central Florida, building a robust network of branches and field teams.
- Specializing in the sale, rental, maintenance, and emergency repair of air compressors, generators, vacuum pumps, and control systems, their portfolio spans industrial, energy, and utilities sectors.
- The company installs tailored compressor rooms and power setups, including piping systems in various materials, and offers a lifetime installation warranty.
- They maintain one of the industry’s largest rental fleets, with system audits, remote monitoring, and preventative maintenance kits available.
- Technicians work 24/7 from fully stocked mobile trailers, ensuring rapid responses and high uptime for industrial clients.
- An unusual edge is their mobile 'shop-on-wheels' trailers, equipped to install or repair systems on-site with unmatched efficiency.
- We strive for excellence in all aspects of our business.
- We are committed to customer satisfaction.
- We maintain a safe, respectful, and collaborative work environment.
- We promote a culture of continuous improvement and innovation.
- We value integrity, honesty, and transparency in all dealings.
2050
Net-Zero Emissions Goal
Commitment to achieving net-zero emissions across all operations.
- Focused on reducing energy consumption and carbon footprint across operations.
- Utilizes energy-efficient technologies to optimize performance and minimize environmental impact.
- Committed to reducing waste and promoting recycling initiatives throughout facilities.
- Actively monitors and measures sustainability performance to ensure goals are met.
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