Maintains portions of the community website that pertain to Property Management/HOA.
Fiscal management for the community including continuous management of monthly expenses against budget.
Proactively communicates with residents regarding issues that may arise within the community.
Serve as the primary contact for questions and concerns from the Board of Directors and the homeowners.
Maintains proper operation and maintenance of all communal areas and equipment (including, but not limited to facilities, parks, fountains, ponds, playgrounds, bridges, dry stack walls).
Facilitates the Architectural Review Committee submittal process with homeowners.
Monthly financial statement preparation and review with the Board.
Maintain and enhance relationships with the Builders and homeowners.
Routinely inspects site conditions of streetlights and street signs for necessary repairs.
Manages contracts, expenses, and work orders with vendor within the community.
When necessary, facilitates resolution of neighbor-to-neighbor conflicts pertaining to HOA rules.
Actively supports Community Management and assists with dedicated events as needed.
Manages enforcement of covenants and follow up communication with homeowner until issues are resolved.
Prepares for and participates in HOA Board meetings and member meetings.
Attends meetings with other departments to stay abreast of current plans (i.e., Sales, Development).
Routinely inspects property for landscape, architectural, covenant, and builder violations.
Collaborate with the team to prepare the annual HOA budgets and make annual dues recommendations to the Board of Directors.
Maintenance and management of member assessment delinquencies log/report to ensure all delinquencies are properly tracked, communicated to the Board, and brought to resolution.
Secures and maintains vendor contracts.
Coordinate maintenance of amenities (tennis courts, pool, fitness equipment, clubhouse) – scheduling of repairs and follow-up.
Requirements
bachelor’s degree
microsoft office
3+ years
communication skills
organizational skills
people skills
Professionally responds to homeowner communications (i.e., emails, phone calls, visits).
Ability to walk on property tours that are not accessible by vehicle.
Excellent written and verbal communication skills.
Availability during business hours but may be required to work occasional evenings/weekends for dedicated events.
Available to facilitate afterhours calls/emergency HOA related issues.
An open mind for new ideas and creative methods
Bachelor’s degree.
Strong working knowledge of Microsoft Office.
Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
Ability to keep sensitive information highly confidential.
Ability to work independently and collaboratively, prioritize work and ask for further clarification when necessary.
3+ years’ experience in a similar position.
Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a keen sense of urgency and diligence, and carry multiple projects through to completion.
Strong people skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
Benefits
A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!