Building Manager

Overview

Oversee daily operations, maintenance, and tenant relations for residential properties.

Key Responsibilities

• access control
• invoice processing
• capital projects
• safety compliance
• risk management
• property inspection

Tasks

The primary purpose of the Building Manager is to assist the Property Manager in providing the day-to-day operations of the properties you have been assigned with the assistance of our staff under your direction such as cleaning staff, security, maintenance and weekend staff. This role is to provide excellent and responsive service to our tenants and to manage on-site maintenance and improvements. With guidance from the Property Manager, the Building Manager works with site-staff and contractors to respond to tenant requests in a timely manner. The Building Manager is expected to ensure the safety and wellbeing of the tenants of the building and to keep the building maintained to a high standard. We’re looking for a proactive and customer-focused Building Manager to oversee day-to-day operations of assigned properties. You’ll work closely with the Property Manager and lead on-site staff, contractors to ensure our buildings are safe, well-maintained, and provide an exceptional experience for tenants. -Collect receivables in a timely manner and work with property manager to collect outstanding balances, issue required forms, prepare for dispute resolution proceedings, and take necessary legal actions. -Oversee occupancy, show suites, and implement retention strategies. -Perform miscellaneous tasks such as key sorting and supporting the residential sale closing process. -Responsible for coordinating purchaser's appraiser walkthroughs. -Maintain, ensure compliance, coordinate, and execute initiatives related to insurance/risk management, incidents, claims, legal files, and environmental/energy conservation programs. -Work with parking management company (if required) to maintain parking stall list. -Program and maintain all access keys/fobs to building(s). -Liaise with Property Manager and Property Administrator as required. -Act as Warrington Residential’s representative in meetings, community events, and tours of the building(s). -Conduct regular inspections and coordinate repairs and improvements. -Coordinate with property manager and maintain community in accordance with annual approved budget for approved capital improvement and repair projects, communicate with stakeholders, and ensure projects are completed on budget. -Ensure compliance with safety standards and WorkSafe BC requirements. -Review, code, and track invoices in a timely manner to relevant contractors and properties, and request adjustments to invoices as may be required -Maintain good relationships with tenants and respond professionally and efficiently to their requests. -Manage occupancy, show suites and implement tenant retention strategies to optimize occupancy and revenue for the property -Ensure compliance on WorkSafe BC including trades. -Collect receivables, prepare notices, and assist with dispute resolution. -Manage property operations, maintenance, and tenant relations. -Prepare welcome packages, tenant correspondence, notices and other documentation as may be required -Create and maintain an inventory list. -Provide support for the warranty and deficiencies process as needed. -Actively monitor deficiencies in suites, common areas, mechanical and safety systems are maintained, energy-efficient, and environmentally sustainable. -Conduct regular property inspections including rental units at move-in, move-outs, and coordinate other maintenance required as appropriate. -Maintain good relationships with contractors and meet them as required. -Assist with preparation, review, and distribution of monthly financial reports -Prepare reports, track invoices, and maintain accurate records.

Requirements

• microsoft office
• rmti certificate
• residential tenancy
• customer service
• maintenance
• oh&s

What You Bring

-Positive self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team environment. -Excellent organization and time management skills with the ability to complete work in a timely manner with accuracy and attention to detail. -Detail oriented with exceptional analytical and problem-solving abilities. -Practical judgement and decisive manner. -Ability to complete the above tasks which may include lifting, pushing or pulling up to 50lbs. -Proficient in Microsoft Office applications, particularly in Microsoft Outlook, Excel and Word. -Degree or diploma in a related field, with a preference for RMTI certificate or PAMA Rental Building Management Certificate. -Strong working knowledge of the Residential Tenancy Act in BC. -Excellent communication skills, both written and verbal in the English language, other languages is an asset. -Minimum three (3) years of related experience in residential property maintenance and/or other property maintenance experience. -An established track record of excellent customer service. -Ability and knowledge to safely work with basic tools and chemicals used in building operations. -Fluent in English, both written and verbal. Fluency in another language an asset. -Knowledge of operations procedures, general maintenance (plumbing, electrical, painting, drywall, carpentry). -Knowledge of Occupation Health & Safety. -5th class ticket or willingness to work towards it an asset. -Ability to work in variable environments including dust, warm or cold temperatures. -Ability to work in a flexible schedule including evenings and weekends. -Ability to spend up to 8 hours walking, standing, climbing stairs, and/or lifting.

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