Receptionist / Administrator - Alderley Park

Overview

Admin & front‑of‑house support for facilities, customers and events at Alderley Park.

Key Responsibilities

• systems management
• facilities ops
• admin coordination
• first contact
• event support
• customer intelligence

Tasks

-Working as part of a wider team, engage with your customers, colleagues, management team and other departments within Bruntwood -Playing a pivotal part in ensuring our facilities and repair jobs are managed through the systems for our customers -You will have a focus on continuous improvement making sure that we add value, save time and make things simple for the customer -Host the meeting rooms, co working, lounge and other communal amenities, maintaining high standards of presentation and food and beverage service where applicable -Manage and coordinate the adminstrative active function for our Facilities Management service -To be the first point of contact for all customers and visitors in the building -Facilitate new customer viewings to support the sales process -Support and facilitate events and meetings within the building -Collate all customer intelligence and update systems accordingly to support sales and retention

Requirements

• can‑do
• admin
• detail‑oriented
• positive
• communicator
• growth‑focused

What You Bring

-You must have a can do attitude and be able to step up to the challenges of working in a fast paced, dynamic and developing organisation. -Admin experience is a must, as you will be managing our enquiries mailbox or facilities management desk on a daily basis -We are looking for curious and interesting people, with high attention to detail and a drive to go over and above for customers - motivation and a positive attitude are key to this role -You will be an excellent communicator, bringing your personality to work and interacting with people on a human level -Ability to contribute towards the growth of the company and its direction

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Benefits

-Life assurance cover for all colleagues -24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you -Interest free learning loans to help you develop new skills -Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too -Sabbatical of up to 12 months so you can take a career break after five years with us -An opportunity to work with a friendly, passionate and experienced team -28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too -Discounts & cashback at leading retailers -Up to 8% matched pension scheme -Opportunities for progression in a growing company -Enhanced maternity / shared parental leave - 26 weeks fully paid leave

About Bruntwood

-Revived historic and overlooked buildings into dynamic urban hubs. -Typical projects include high-profile conversions like Alderley Park and Circle Square. -Through its Bruntwood SciTech arm, it pioneers specialized science and tech campuses. -Engineering and technical teams ensure efficient, sustainable operation across diverse property types. -Blends commercial scale with a narrative of urban regeneration.

Sector Specialisms

Interview Process

-one-stage interview process with role demonstration