Director, Solutions

Overview

Leads development of CRE outsourcing solutions and manages client engagements.

Key Responsibilities

• client meetings
• stakeholder coordination
• proposal development
• budget planning
• staffing solutions
• deal review

Tasks

-Contribute to agendas and participate in client-facing meetings for cultivation and business development efforts and manage follow-ups -Develop strong working relationships with subject matter experts throughout the organization at the service line and client delivery levels -Coordinate and assign tasks to co-workers and other subject matter experts involved in a business pursuit project -Partner with Account Leaders and Enterprise Sales Leaders to engage with clients on contract changes, management of scope increases, variations to resource models, glidepaths, etc. -Oversee the creation of a wide variety of customized, professional-quality proposal and presentation materials that clearly communicate the proposed solution and value add to the client -Oversee the development of operating budgets and commercial/pricing structures that meet client objectives while managing risk and reward to the firm -Responsible for developing operational solutions / staffing for mid to large scale commercial real estate outsourcing pursuits across all GOS Service Lines (Facility Management, Transaction Management, Portfolio Administration, Project Management and other related offerings) -Support Enterprise Sales Leaders in preparing for and conducting Deal/Commercial Reviews with GOS leadership

Requirements

• excel
• bachelor’s
• corenet
• strategic thinking
• facilities operations
• cre

What You Bring

-Strong organizational skills with demonstrated ability to meet critical deadlines and to establish effective project schedules -Ability to solve advanced problems and deal with a variety of options in complex situations -Ability to travel for both internal and external meetings -Strong relationship management and interpersonal skills -Anticipates and understands the emerging needs of clients and trends in the market. Credible with colleagues and clients when talking about business trends -Working knowledge of facilities operations and building systems with the ability to recognize, document, and optimize facilities processes -Critical and strategic thinking skills are key to success -10-15 years of experience in CRE multiline/multinational clients with a proven record of winning large and complex pursuits as part of a collaborative team -Technically savvy with solid experience in Microsoft Office; advanced Excel skills preferred -Requires deep operational understanding of GOS service lines, client requirements, industry delivery, and contracting models. Understands the impact of risk-reward frameworks, pricing and resource structures -Bachelor’s degree; Master’s degree preferred -Requires in-depth knowledge of financial terms and principles with the ability to analyze complex operational/financial data and develop innovative solutions -Demonstrated ability, confidence, and polish interacting at the C-Level, both internally and externally -Active member of CoreNet or related industry association -Strong understanding of the costs and activities associated with the management of diverse commercial real estate portfolios, including office, industrial, manufacturing and retail environments -Must be able to engage others effectively and collaborate in a matrix organization environment – up, down, laterally, and through at the global level

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms