Systems Analyst II - D365

Overview

Analyze business systems, gather requirements, and provide Tier 3 D365 support.

Key Responsibilities

• requirements management
• process improvement
• tool evaluation
• system analysis
• technical support
• defect management

Tasks

-Performs strategic research and defines, tests, documents and manages requirements according to approved standards/procedures. -Serves as the subject matter expert to lead and facilitate requirement gathering sessions. -Leads process improvement efforts within teams. -Prepares, maintains and archives detailed system artifacts according to approved standards/procedures. -Conducts analysis for the evaluation and selection of new analysis solutions and tools. -Works to achieve day-to-day objectives with moderate impact on the area. -Conducts analysis of business and system processes, system data, integration, and reporting. -Provides escalated (tier 3) support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolved or escalated. -Identifies and communicates best practices. -Provides defect management of applications, systems, databases, or websites. -Sets objectives for own area to meet the objectives or goals of projects and assignments. -May assist other professionals with tasks and assignments. -May provide guidance and assistance to entry level professionals and/or support employees. -Predicts potential problems, provides recommendations, and documents solutions according to approved standards/procedures.

Requirements

• travel
• practical knowledge
• independent
• high school
• university degree
• 2-4 years

What You Bring

-May require travel -Requires practical knowledge of area typically obtained through advanced education combined with experience. -Works independently on larger, moderately complex projects/assignments. -Minimum high school diploma or equivalent (GED) required. -Typically requires a university degree or equivalent experience and minimum 2-4 years of prior relevant experience.

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About Pulte Group

-Operates through a diverse range of brands, each targeting specific market segments. -Pulte Homes focuses on move-up buyers, offering innovative designs and quality construction. -Centex is tailored for first-time homebuyers, providing affordable options without compromising on style and functionality. -Del Webb specializes in active adult communities, catering to the 55+ demographic with amenities that promote a vibrant lifestyle. -DiVosta and American West are known for their distinctive architectural styles and community-focused developments. -Pulte Financial Services offers integrated financial services, including tailored mortgage solutions, title insurance, and various insurance products. -PulteGroup prioritizes high-return investments and efficient capital allocation to enhance shareholder value through dividends and share repurchases.

Sector Specialisms