Director - Agency Accountability

Overview

Lead agency accountability, manage investigations, develop policies, oversee team.

Key Responsibilities

• investigations
• policy violations
• employee complaints
• intake interviews
• team management
• safety training

Tasks

-Respond to high-level policy violations or personnel concerns, consulting directly with the Executive Director of Sound Transit People, General Counsel, Senior Legal Counsel, and Executive Leadership. -Communicate regularly with the team, department, and organization regarding Agency Accountability and policies and keep appropriate Executive Leadership informed about investigation outcomes. -Manages the Agency Accountability Department, and investigates alleged personnel misconduct, business misconduct, and policy violations. -Leads the overall operations of the Agency Accountability Department team and makes significant operational decisions to ensure operational excellence. -The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. -Develops and manages the Agency Accountability team and leads the workplace investigation strategies, processes, procedures, and priorities. -Develop and participate in team education and awareness activities. -Collaborate with managers and employees to assist them in addressing personnel issues, policy violations, and improving operational effectiveness. -Manage end-to-end investigative processes for employee complaints involving violations of law or policy, which could include allegations of discrimination, harassment, retaliation, bullying, safety violations, financial fraud or waste, failure to escalate, conflicts of interest, and other inappropriate behavior. -Conduct or oversee intake interviews with Sound Transit employees and external sources reporting concerns or potential policy violations. -Conduct timely, thorough, and objective investigations, which may consist of performing background research, reviewing documents (including potentially contrasting documents), interviewing complaining parties, witnesses and accused parties, reporting findings verbally and in writing, and informing relevant partners of the outcome of the investigation. -Develops, communicates and implements business plans, objectives, and budgets to achieve the department’s results through people management, -It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

Requirements

• case management
• communication
• core values
• labor law
• hr policies

What You Bring

-Proven ability to implement and manage case tracking and documentation systems to ensure all relevant investigation related information is recorded in a timely manner in the team's case management system. -Excellent written and verbal communication skills, with the ability to prepare thorough, unbiased reports and briefings. -Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency. -Experience interpreting and applying labor and employment laws, HR policies, civil rights regulations and ethics standards.

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Benefits

-Work is performed in a standard hybrid office environment. -Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues. -Long-Term Disability and Life Insurance. -Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year. -Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution). -ORCA Card: All full-time employees will receive an ORCA card at no cost. -Pet Insurance. -Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses. -Employee Assistance Program. -Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner. -Parental Leave: 12 weeks of parental leave for new parents.

About Sound Transit

-Operates an extensive network of light rail, commuter rail, and bus services across the Seattle metro area. -Known for its forward-thinking approach to public transit, focusing on connecting communities and reducing traffic congestion. -Projects include large-scale infrastructure developments, such as the Link light rail extension and Sounder commuter rail improvements. -Funded by a combination of federal, state, and local funding sources, alongside passenger fares. -Recognized for its innovative use of technology to enhance ridership experiences and operational efficiency. -Typical projects include construction of new transit lines, station development, and improving regional transportation networks. -Expanded its reach in recent years, growing services and infrastructure to meet the needs of a rapidly growing population.

Sector Specialisms