Convention Center Support Technician I

Overview

Provide on-site AV and network support for conventions, handling setup, troubleshooting, and inventory.

Key Responsibilities

• safety compliance
• equipment maintenance
• technical support
• inventory tracking
• connectivity management
• customer service

Tasks

Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. Based remotely in Cincinnati, Ohio you will be responsible for managing on-site day of convention connectivity for one of our clients and their conference spaces. Keeping end users up and running with grace and customer service. -Ensure all setups comply with safety regulations and standards. -Perform routine maintenance and troubleshooting of technical equipment and systems. -Interact with event organizers and attendees to address technical issues and ensure a positive experience. -Keep track of equipment inventory and report any damages or losses.

Requirements

• cisco
• ccna
• av equipment
• problem solving
• customer service
• communication

What You Bring

-Basic Cisco connectivity experience, CCNA preferred -Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities. -Excellent customer service experience and top-notch verbal and written communication skills -Previous experience in a similar role, preferably in a convention center or event venue.

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Benefits

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way. -Salary: $27 - $35 per hour -10 days paid sick leave -Vacation starting at 15 days increasing with length of service -Annual Bonus -Competitive benefit packages -Flexible working opportunities -Thousands of LinkedIn Learning courses -Paid Parental Leave -4 days off each year to volunteer

About Boldyn Networks

-Founded with a vision to reshape the connectivity landscape, Boldyn Networks has become a driving force in modern network solutions. -Specializes in providing cutting-edge infrastructure for telecommunications and energy sectors. -Focused on delivering high-performance network systems for both urban and rural areas. -Works on large-scale projects that enhance connectivity for diverse industries, from utilities to transport. -Known for tackling complex infrastructure challenges and ensuring future-proof networks for clients. -With a global presence, Boldyn Networks continues to innovate and lead in the network services industry.

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