Critical Power Field Technician (UPS Engineer)

Overview

Onsite install, maintain, and troubleshoot critical power systems (UPS, batteries, etc.)

Key Responsibilities

• troubleshooting
• customer service
• fault isolation
• battery maintenance
• equipment installation
• mentoring

Tasks

-Field troubleshooting calls from customers to a satisfactory resolution. -Customer relationship building – Provide excellent customer service and upsell products. -Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies. -Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. -Coordinate multiple tasks simultaneously while maintaining 100% safety awareness. -Lifting heavy objects and stretching above your head. -Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data. -Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.

Requirements

• critical power
• oem service
• troubleshooting
• ac/dc
• osha
• driver's license

What You Bring

-Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR- -Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen. -Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. -Knowledge of test equipment operation, such as multi-meters, and battery test equipment. -Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities. -Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer. -Ability to lift and/or move up to 100 pounds for short durations. -At Pearce, safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards. -Ability to stand for extended periods of time. -Ability to travel for multiple days with Per Diem as projects require. -Ability to kneel or crouch periodically. -Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level. -Good understanding of AC/DC electrical principles. -Minimum of five (5) years serving in an OEM service environment in the critical power space. -Prior military training in electronics or avionics (A School, AIT, etc.) preferred. -Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards. -Quickly respond to critical situations.

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About Pearce Services

-They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines. -Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage. -Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.

Sector Specialisms

Security Clearance

-pre-employment drug screen required.