Facility Executive - Soft Service

Overview

Oversee soft services like housekeeping, vendor performance, and space administration.

Key Responsibilities

• equipment maintenance
• roster scheduling
• space allocation
• issue tracking
• vendor management
• space administration

Tasks

-To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. -To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions. -To coordinate with Engineering team for any such issues that needs their help. -Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. -Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. -To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure -To make facility tour and list out all such actions needed. -To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services -To adhere to Policies, Processes & procedures and also the statutory documents. -To discuss and assist facility manager on monthly basis on the vendor performance matrix -Creates, coordinates, and facilitates business processes for maintaining accurate space information; -To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. -Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc -To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services

Requirements

• sla
• kpi
• 5-8 years

What You Bring

-To adhere to SLA & KPI as agreed. -Minimum Experience – 5 to 8 Years

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About Cushman & Wakefield

-With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight. -Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management. -The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare. -A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.

Sector Specialisms