Multi-Site IT Site Delivery Manager

Overview

Lead IT service delivery across multiple factories, managing infrastructure, security, and teams.

Key Responsibilities

• infrastructure support
• ticket management
• build projects
• service delivery
• application support
• supplier management

Tasks

-Act as the primary contact for IT suppliers and global teams. -Guide and develop IT team members for success. -Site IT Site Delivery Managers- Work Onsite to the site or factory cluster you are assigned to. -Plan and control IT budgets for assigned sites. -Manage IT build projects and ensure machine connectivity. -Lead IT service delivery for multiple sites and factories. -Oversee ticket management, triage, and escalation processes. -Drive infrastructure support and governance onsite. -Provide first-line application support and cybersecurity response.

Requirements

• azure
• devops
• servicenow
• itil
• sap
• agile

What You Bring

-Flexibility to manage multiple shifts of IT resources in a factory environment. -Experience in manufacturing IT environments is a plus. -Microsoft DevOps, Microsoft Azure -SNOW Service Now Enterprise IT Management Platform. -PM/Agile PM -Information/Data & Analytics/Business Intelligence -Bachelor’s degree in Computer Science or Engineering, or 10+ years of IT experience. -MS Office Products -Excel, Word, Sharepoint, Teams, Outlook -Fluent in English and local language of the region. -Expertise in ITIL, cybersecurity, and infrastructure operations. -Minimum 7 years in IT roles, with 3+ years in IT management. -Strong project management experience in global environments. -SAP S4Hana -Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.

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About Hitachi Energy Ireland Limited

-Leads in energy management with pioneering technologies. -Focuses on renewable energy to drive cleaner and efficient power systems. -Provides solutions across energy generation, transmission, and distribution. -Operates in sectors including wind, solar, utilities, and transportation infrastructure. -Innovates in industrial automation with cutting-edge energy optimization systems. -Involved in electrifying remote regions for improved energy access. -Employs digital tools for data-driven grid improvements and performance enhancement.

Sector Specialisms