LEASING CONSULTANT - Reserve at Kanapaha I/II

Royal American Management, Inc

The Role

Overview

Assist with leasing, resident relations, and property marketing

Key Responsibilities

  • model tours
  • resident screening
  • lease packages
  • market surveys
  • maintenance software
  • service requests

Tasks

-Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal -Determine the needs of prospective residents -Prepare lease packages -Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria -Contact all guests by phone and/or email within 24 hours or less of their initial visit -Prepare market surveys and traffic reports -Collect late rents and other monies due to the property -Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property -Assist with development and implementation of resident services programming -Create positive, welcoming, supportive environment for resident, visitors and community associates -Utilize maintenance software program to enter in and track service requests -May be asked to perform housekeeping duties as needed -Sends Thank You cards after to guests -Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc. -Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property. -Provide a welcoming office environment for potential residents

Requirements

  • high school
  • onesite
  • bilingual
  • property management
  • hud
  • communication

What You Bring

-Excellent customer service skills -High School Diploma or Equivalent -Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred -Bilingual preferred. -Minimum of one year property management experience preferred -Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs -Proficiency in One Site preferred -Work with a computer for a minimum of 7 hours daily either standing or sitting -Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator -Demonstrate strong written and oral communication skills -Clearly communicate verbally, in writing and read in English -Display professionalism in both work ethic and appearance

Benefits

-Eligible for Leasing and Quarterly Bonuses. -Work flexible schedule, including evenings and weekends -Lease renewal process

The Company

About Royal American Management, Inc

-Founded with a vision to provide top-tier property management, Royal American Management has grown to offer a wide range of services. -With decades of experience, they specialize in residential and commercial real estate management, overseeing properties across multiple states. -The company is known for its adaptive approach, tackling everything from large-scale apartment complexes to office spaces. -Throughout their history, Royal American has prided itself on maintaining high occupancy rates and fostering strong tenant relationships. -They bring a unique blend of experience and innovation, ensuring the properties they manage are always well-maintained and valued.

Sector Specialisms

Multifamily

Affordable Housing

Mixed-Use Communities

Commercial Developments

Hotel Facilities

Property Management

Single-Family Housing Rental